Mary Seeberger
Cincinnati,OH
Summary
Motivated individual with hands-on experience in behavioral health and customer service. Detail-oriented professional, committed to enhancing communication and problem-solving skills to benefit clients. Personable and empathetic with strong understanding of human behavior, conflict resolution, and communication techniques. Overall resourceful candidate with strong customer service and teamwork skills.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Qualified Behavioral Specialist
Kids Thrive
Cincinnati, OH
05.2025 - 08.2026
- Implemented individualized behavior intervention plans to support children's emotional and social development.
- Collaborated with educators to design strategies that promote positive behavior in classroom settings.
- Conducted assessments to identify behavioral challenges and determine appropriate interventions.
- Facilitated group therapy sessions, enhancing peer interactions and communication skills among participants.
Stock Associate
Ulta
Cincinnati, OH
12.2025 - 01.2026
- Assisted in receiving and processing inventory shipments to maintain stock levels.
- Organized merchandise displays to enhance customer shopping experience and optimize space.
- Utilized point-of-sale systems for accurate inventory tracking and sales reporting.
- Collaborated with team members to ensure efficient stock replenishment throughout the store.
Customer Service Cashier
Graeter's Ice Cream
Cincinnati, OH
04.2024 - 05.2025
- Processed customer transactions accurately and efficiently, enhancing overall customer satisfaction.
- Assisted in maintaining cleanliness and organization of service areas, ensuring a welcoming environment.
- Resolved customer inquiries and complaints promptly, fostering positive relationships with patrons.
- Collaborated with team members to streamline cash handling procedures, improving workflow efficiency.
Education
High School Diploma -
Jr/Sr Deer Park High School
Cincinnati, OH05.2025
Bachelor of Arts - Psychology
Bowling Green State University
Bowling Green, OH05.2029
Skills
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Merchandise stocking
- Behavior redirection
- Verbal and written communication
- Customer assistance
- Positive attitude
- Punctual and reliable
- Friendly and personable
Certification
Qualified Behavioral Health Specialist
Timeline
Stock Associate
Ulta
12.2025 - 01.2026
Qualified Behavioral Specialist
Kids Thrive
05.2025 - 08.2026
Customer Service Cashier
Graeter's Ice Cream
04.2024 - 05.2025
Bachelor of Arts - Psychology
Bowling Green State University
High School Diploma -
Jr/Sr Deer Park High School