Dedicated administrative professional with successful experience in fast-paced settings. Works well independently and collaboratively with expertise in completing various clerical tasks and offering staff support.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Produce Pro Software from Aptean
02.2017 - 06.2023
Phone Triage & Customer Service - directed incoming customer calls to the appropriate developer to assist the customer and processed tickets
Responsible for ordering office supplies and managing inventory levels
Daily lockbox processing for Accounts Receivable and weekly processing of expense reports along with check distribution for Accounts Payable
Managed Aging Reports and customer follow ups regarding payments and invoice inquiries, worked closely with Account Managers to resolve any issues or late payments
Filing paperwork and keeping records organized and up to date
Small package parcel processing for customer shipments via FedEx and UPS
Assist with event planning and coordination for customer onsite visits and orientations such as meals, agendas and documentation.
Education
Bachelor's Degree - English
Eastern Illinois University
Charleston, IL
05.2015
Skills
Office 365 Suite (Excel, Word, Powerpoint)
Administrative Support
Package Routing
Team-oriented
Spreadsheet Management
Mail Handling
Data Entry
Office Administration
Document Control
Meticulous Attention to Detail
Supply Inventory
File Organization
Timeline
Administrative Assistant
Produce Pro Software from Aptean
02.2017 - 06.2023
Bachelor's Degree - English
Eastern Illinois University
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