Project Manager with 13 years of documented quality control success. Develops specific and measurable goals, improvements and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction. Initiates quality-related SOP training and enforces procedural adherence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CLS-Quality & Staff Development Supervisor
Children's Hospital Of The Kings Daughters
Norfolk, VA
12.2008 - Current
Developed and initiated projects, managed costs, and monitored performance.
Fostered relationships with vendors to promote positive working relationships.
Provided management for internal personnel, contractors and vendors.
Adhered to budget requirements with excellent planning and consistent expense monitoring.
Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
Developed auditing program to address risks and evaluate regulatory requirements.
Developed and delivered new hire training programs and continuous professional development.
Maintained document control system and updated work instructions, procedures and associated databases.
Education
Bachelor of Science - Medical Technology
Old Dominion University
Norfolk, VA
Master of Science - Public Health
Walden University
Minneapolis, MN
2013
Skills
Performance Improvement
Data Analytics
Project Development
Managing Multiple Projects
Scrum Methodology
Workforce Training
Document Oversight
Auditing
Data Visualization
Certification
Six Sigma Black Belt
Scrum Master
IBM Data Analytics with Excel and R
Google Project Management
MLS-Medical Laboratory Scientist
Internal Auditing for Healthcare
HTML / CSS
SQL
BI Dashboard with Power BI
Portfolio
Analyze fleet vehicle inventory data using pivot tables.
Use key performance indicator (KPI) data from car sales to create an interactive dashboard.
Identify patterns in countries’ COVID-19 testing data rates using R
Use SQL with the RODBC R package to analyze foreign grain markets.
Create linear and polynomial regression models and compare them with weather station data to predict precipitation.
Use the R Shiny package to create a dashboard that examines trends in census data.
Use hypothesis testing and predictive modeling skills to build an interactive dashboard with the R Shiny package and a dynamic Leaflet map widget to investigate how weather affects bike-sharing demand.
Emergency Department Technician at Children's Hospital of the Kings DaughtersEmergency Department Technician at Children's Hospital of the Kings Daughters
Surgical Coordinator at Children's Hospital of the Kings Daughters- Urgent CareSurgical Coordinator at Children's Hospital of the Kings Daughters- Urgent Care
Neuroscience Nursing Care Partner at Children's Hospital of the Kings DaughtersNeuroscience Nursing Care Partner at Children's Hospital of the Kings Daughters