I am currently seeking a position in client and customer service where I can express my skills and talents to help the industry grow while building strong corporate relationships.
Overview
38
38
years of professional experience
Work History
Customer Service and Dispatch Agent
Frontier
01.1985 - 01.2023
Former GTE and Verizon.
Answered incoming calls promptly and professionally.
Provided help desk support to employees regarding IT-related matters.
Greeted customers, assessed their needs, and provided appropriate services.
Ensured the accuracy of customer information in databases.