Mary Smith
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Assistant and IT Supervisor
Our Lady of Charity of the Good Shepherd
St. Louis, MO
01.2024 - 01.2026
- Managed IT office operations and processed incoming mail efficiently.
- Managed office supplies and inventory for efficient daily operations.
- Organized documents and files for easy access by staff and visitors.
- Coordinated scheduling of meetings and events for staff and community members.
Case Manager
Bilingual International Assistant Services
St. Louis, MO
06.2020 - 01.2023
- Facilitated communication and understanding through interpreter services while managing a diverse caseload.
- Coordinated client intake processes and assessments for diverse populations.
- Developed individualized service plans tailored to client needs and resources.
- Facilitated communication between clients and service providers in multiple languages.
Planner
Good Shepherd Planning Team
St. Louis, MO
02.2017 - 02.2020
- Coordinated community events at local venues, overseeing logistics and schedules to ensure successful execution.
- Developed detailed project plans for community engagement initiatives.
- Coordinated resource allocation across multiple planning projects.
- Facilitated stakeholder meetings to gather input and ensure alignment.
Relocation Coordinator
Good Shepherd
Baltimore, MD
02.2018 - 02.2019
- Coordinated moving logistics for community members, ensuring smooth transitions and timely relocations.
- Coordinated relocation logistics for clients to ensure smooth transitions.
- Assisted clients with documentation and compliance for relocation processes.
- Communicated effectively with service providers to arrange necessary support services.
Project Administrator
Good Shepherd Gracenter
San Francisco, CA
02.2017 - 02.2018
- Created exit interview questionnaires for residents recovering from addictions to gather feedback and insights.
- Compiled a comprehensive inventory of organizational information to streamline data management processes.
- Coordinated project schedules and timelines for organizational initiatives.
- Managed documentation and record-keeping for project compliance.
- Assisted team members in resolving administrative issues and challenges.
Strategic Plan Administrator
Good Shepherd International Foundation
Rome
01.2016 - 01.2017
- Designed and implemented strategic plan questionnaires and evaluation tool.
- Compiled and presented data analysis to director, informing strategic decision-making.
- Organized and facilitated training workshops for 40 participants across 14 countries, enhancing cross-cultural collaboration.
Mentor/Care Giver
Good Shepherd Sisters
08.2011 - 08.2012
- Mentored 10 female college students, guiding their academic and personal development.
- Provided nurturing care for 40 abandoned children in a group home, fostering a supportive environment.
- Guided youth through personal and academic challenges in a supportive environment.
- Developed individualized mentoring plans tailored to each mentee's needs.
- Facilitated workshops on life skills and personal development topics.
Pastoral Support
Good Shepherd Gracenter
San Francisco, CA
08.2008 - 08.2011
- Facilitated weekly group sessions to promote community engagement and peer support.
- Completed intake forms to assess client needs and establish support plans.
- Led journaling sessions to encourage self-reflection and deepen meditation practice.
Family Manager
Good Shepherd Shelter
Los Angeles, CA
06.2006 - 08.2006
- Addressed material requirements for 15 resident families while teaching kindergarten.
- Coordinated daily schedules for families to optimize routines and activities.
- Managed household supplies, ensuring availability of essential items for residents.
- Organized family meetings to address needs and foster open communication.
Volunteer Teacher
St. John Vianney Catholic Church
Louisville, KY
08.2005 - 08.2006
- Delivered engaging religion classes to middle school students, fostering their understanding of core values and beliefs.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Health Services Assistant
Maryhurst, Inc.
Louisville, KY
08.2005 - 05.2006
- Supported physicians during clinic procedures and managed administrative tasks to ensure smooth operations.
- Assisted healthcare professionals with patient care and daily activities.
- Maintained accurate patient records and documentation in electronic systems.
- Coordinated transportation for patients to appointments and therapies.
Outreach worker
Good Shepherd Services
Atlanta, GA
01.2005 - 08.2005
- Facilitated communication and essential support services for Asian refugees and immigrants.
- Facilitated community outreach programs to engage local residents and families.
- Coordinated workshops and events to promote youth development initiatives.
- Provided support and resources for individuals facing housing instability.
Education
Master of Science - Organization Development
University of San Francisco
San Francisco, California05-2015
Bachelor of Arts - Theology and Religions Studies, Sociology
University of San Francisco
San Francisco, California12-2010
Skills
- Technical troubleshooting
- Customer service
- Urgent problem solving
- Data synthesis
- Talent development
- Self-directed
- Data synthesis
Certification
- Loyola University Chicago. Chicago, Illinois
- Certificates: Spiritual Direction. May 2026
Timeline
Office Assistant and IT Supervisor
Our Lady of Charity of the Good Shepherd
01.2024 - 01.2026
Case Manager
Bilingual International Assistant Services
06.2020 - 01.2023
Relocation Coordinator
Good Shepherd
02.2018 - 02.2019
Planner
Good Shepherd Planning Team
02.2017 - 02.2020
Project Administrator
Good Shepherd Gracenter
02.2017 - 02.2018
Strategic Plan Administrator
Good Shepherd International Foundation
01.2016 - 01.2017
Mentor/Care Giver
Good Shepherd Sisters
08.2011 - 08.2012
Pastoral Support
Good Shepherd Gracenter
08.2008 - 08.2011
Family Manager
Good Shepherd Shelter
06.2006 - 08.2006
Volunteer Teacher
St. John Vianney Catholic Church
08.2005 - 08.2006
Health Services Assistant
Maryhurst, Inc.
08.2005 - 05.2006
Outreach worker
Good Shepherd Services
01.2005 - 08.2005
Master of Science - Organization Development
University of San Francisco
Bachelor of Arts - Theology and Religions Studies, Sociology
University of San Francisco