MARY SORO
El Cajon,CA
Summary
Billing professional with proven track record in financial management and billing accuracy. Known for improving billing procedures and resolving discrepancies efficiently. Reliable team collaborator focused on achieving results and adapting to changing needs, with keen eye for detail and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Billing Specialist
Integrated Healthcare Alliance
08.2021 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
Teller
US Bank
11.2018 - 08.2021
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Performed customer transactions for money orders, cashier's checks, deposits and withdrawals.
Receptionist
Mercedes-Benz Of El Cajon
01.2018 - 11.2018
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
Program Aide
Cajon Valley Union School District
01.2014 - 01.2018
- Implemented welcoming environment where children felt safe and secure and enjoyed interacting with others.
- Utilized positive reinforcement to help children develop communication, social engagement and collaboration skills.
Education
Bachelor of Science - Public Health
San Diego State University
San Diego, CA08.2023
Associate of Arts - Public Health, Social and Behavioral Science
Cuyamaca College
El Cajon, CA08.2017
High School Diploma - undefined
Granite Hills High School
El Cajon, CA01.2015
Skills
- Microsoft Excel
- Microsoft Office
- SPSS/STATA/SAS software
- Insurance verification
Languages
Arabic
Native or Bilingual
Timeline
Billing Specialist
Integrated Healthcare Alliance
08.2021 - Current
Teller
US Bank
11.2018 - 08.2021
Receptionist
Mercedes-Benz Of El Cajon
01.2018 - 11.2018
Program Aide
Cajon Valley Union School District
01.2014 - 01.2018
Associate of Arts - Public Health, Social and Behavioral Science
Cuyamaca College
High School Diploma - undefined
Granite Hills High School
Bachelor of Science - Public Health
San Diego State University
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