Mary Spain
Blacksburg,VA
Summary
Enthusiastic employee, successful at organization, maintenance, and cleaning operations. Industrious and energetic with skill in quickly completing diverse tasks.
Overview
3
3
years of professional experience
Work History
Box Office Assistant
Danville Otterbots
Danville, VA
05.2023 - Current
- Streamlined ticket purchasing process by accurately using point-of-sale systems and maintaining up-to-date knowledge of current promotions and discounts.
- Handled escalated customer concerns professionally and efficiently, working towards amicable resolutions that upheld company policies while maintaining positive relationships with patrons.
- *The season runs from May to August.
FOH Team Member
Chick-fil-A
Danville, VA
01.2022 - 06.2023
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Monitored food quality and freshness throughout the day.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
Sales Associate
Haymore Garden Center
Danville, VA
04.2021 - 09.2021
- Monitored customers for signs of security concerns and escalated issues to management.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning accurate change, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Science - Biology
Virginia Tech
Blacksburg, VA05.2027
Skills
- Strength in Hospitality Service
- Can work in fast-paced environments
- Flexible Schedule
- Microsoft Office
- Inventory Oversight
Timeline
Box Office Assistant
Danville Otterbots
05.2023 - Current
FOH Team Member
Chick-fil-A
01.2022 - 06.2023
Sales Associate
Haymore Garden Center
04.2021 - 09.2021
Bachelor of Science - Biology
Virginia Tech
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