MARY STEVENS
Albert Lea,MN
Summary
Dynamic professional with extensive expertise in human resources, customer service, and team leadership, dedicated to driving operational success while fostering personal and professional growth. Proven track record of efficiently managing multiple priorities with a positive attitude, consistently contributing to team objectives and enhancing overall performance. Eager to embrace new challenges that promote skill development and align with organizational goals. Committed to delivering excellence through adaptability and proactive problem-solving, ensuring a positive impact on team dynamics and company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Reading Tutor
AmeriCorps Minnesota Reading Corps
Albert Lea, MN
01.2025 - 01.2026
- Developed customized reading plans to enhance student comprehension and engagement.
- Implemented innovative techniques to promote phonemic awareness and vocabulary growth.
- Facilitated one-on-one tutoring sessions, adapting methods to individual learning styles.
- Collaborated with educators to align tutoring strategies with classroom curricula.
- Monitored student progress through assessments, adjusting instruction as needed for improvement.
- Created a supportive environment that fostered confidence and motivation in learners.
- Provided feedback to parents on student development and areas for continued support.
- Maintained accurate records of tutoring sessions, tracking attendance, goals achieved, and areas requiring continued focus.
- Organized group activities that encouraged peer interaction and collaborative learning experiences.
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Structured activities for interactive learning, reading understanding and fluency skills.
- Developed strong rapport with students, fostering a supportive learning environment that empowered them to succeed.
- Improved students'' reading fluency through tailored lesson plans and engaging activities.
- Worked with K-3-grade students on reading comprehension.
- Maintained detailed files and created charts to track student progress.
- Utilized various teaching methods to accommodate different learning styles and preferences among students.
- Evaluated student performance using formal assessments, guiding the development of effective tutoring strategies based on results.
- Organized regular progress reports for parents and educators, maintaining open lines of communication about student achievements and challenges.
- Boosted student confidence in reading abilities by providing consistent support and encouragement.
- Provided positive feedback often to encourage continued reading success.
- Implemented evidence-based interventions to address specific reading difficulties experienced by individual students.
- Monitored student progress closely, adjusting tutoring techniques as needed to maximize results.
- Tracked learning progress to optimize tutoring methods and help students achieve goals.
- Created motivating incentive programs to encourage consistent progress and goal attainment among struggling readers.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
2nd cook
Chartwells K12
Albert Lea, MN
10.2017 - 09.2025
- School lunch food prep, breakfast preparation and delivery to classrooms, lunch service, sanitation and clean up.
- Supervised kitchen staff to ensure adherence to food safety and sanitation guidelines.
- Coordinated food preparation and cooking schedules to optimize workflow efficiency.
- Trained new team members on cooking techniques, equipment usage, and safety protocols.
- Fostered a positive team environment through effective communication and conflict resolution strategies.
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
- Taught kitchen staff safety protocols and restaurant standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Achieved high customer satisfaction ratings by promptly addressing concerns regarding menu items or food quality issues.
- Oversaw proper storage procedures for perishable items, ensuring freshness and minimizing spoilage risks.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Evaluated food products to verify freshness and quality.
- Coordinated with team members to prepare orders on time.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Modified recipes to accommodate dietary restrictions and allergies.
Night Supervisor
Ole's Eastside
Albert Lea, MN
08.2014 - 12.2014
- Supervised staff during evening shifts, assigning duties, ordered cooler inventory, sales. Provide customer service along with cleaning/store closing responsibilities including end of day sales reports.
PCA
Home health Aid
Albert Lea, MN
07.2010 - 05.2013
- Administered medications, personal cares, prepared all meals. Scheduled Appointments, monitored blood sugar level, completed daily logs, and planned activities.
Operator
Flower Haven Garden center
Albert Lea, MN
- Ran all operations of this temporary garden center, including ordering, maintenance, customer service, daily reports and cashiering.
- Months of Experience: 3
Education
Associate Degree - Business
Riverland Community College
MN08.2013
Skills
- Microsoft Office, Quick Books, and Peach tree accounting Software
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Efficient multitasking
- Effective communication
Certification
- Human Resource Development Certificate
- 12/28/2012
- Riverland Community College MN
Timeline
Reading Tutor
AmeriCorps Minnesota Reading Corps
01.2025 - 01.2026
2nd cook
Chartwells K12
10.2017 - 09.2025
Night Supervisor
Ole's Eastside
08.2014 - 12.2014
PCA
Home health Aid
07.2010 - 05.2013
Operator
Flower Haven Garden center
Associate Degree - Business
Riverland Community College