Mary Swift
Colchester
Summary
Radiology facilitator with expertise in patient scheduling and health compliance. Demonstrated success in facilitating efficient communication and ensuring safe patient interactions. Strong independent work ethic and attention to detail. Committed to leveraging skills in a dynamic healthcare environment.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Radiology Facilitator
Middlesex Health Radiology
Middletown
10.2024 - Current
- Coordinated communication between departments for efficient patient scheduling.
- Assisted in managing patient flow during imaging appointments.
- Supported compliance with health regulations and safety protocols.
- Collaborated with radiologists to ensure accurate information dissemination to patients.
- Created a safe environment for participants to express their opinions without fear of judgement or criticism.
- Managed patient records and ensured accurate documentation in electronic health systems.
- Coordinated communication between nursing staff, physicians, and patients effectively.
- Handled incoming calls, directing inquiries to appropriate departments or personnel promptly.
- Organized patient charts and ensured compliance with data privacy regulations consistently.
- Facilitated smooth admissions by preparing necessary paperwork and verifying insurance information.
- Maintained organized medical records including filing charts in order of date received.
- Utilized a multi-line telephone system to answer incoming calls promptly, courteously, and efficiently.
- Assisted physicians with completing admission orders for patients being admitted from the Emergency Department.
- Answered phone calls, responded to inquiries, and directed calls appropriately.
- Coordinated ambulance transfers between hospitals or nursing homes.
- Monitored supplies inventory levels and ordered office supplies when necessary.
- Provided clerical support such as typing letters or reports, copying documents, and faxing forms as needed.
- Handled sensitive information confidentially in accordance with HIPAA regulations.
- Assisted with the registration process by entering patient information into the computer system accurately and timely.
- Responded quickly to emergency situations providing assistance when possible.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Communicated with patients with compassion while keeping medical information private.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Education
Licensed Massage Therapist -
Connecticut Center For Massage Therapy
Newington CT04-2010
High School Diploma -
Killingly High School
Danielson, CT06-1989
Skills
- Patient scheduling
- Health compliance
- Medical terminology
- Imaging protocols
- Data management
- Customer service
- Team collaboration
- Detail orientation
- Time management
- Health regulations
- Data entry accuracy
- Verbal communication
- Microsoft Word
- Attention to detail
- Problem solving
Certification
CHAA
Timeline
Radiology Facilitator
Middlesex Health Radiology
10.2024 - Current
Licensed Massage Therapist -
Connecticut Center For Massage Therapy
High School Diploma -
Killingly High School