Dedicated medical professional with excellent interpersonal skills. Noted for consistently demonstrating compassionate patient care as well as working well within a team. Seeking to join a reputable organization that aims to set the bar in quality healthcare with every patient, every day.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Salem Clinic
04.2023 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Prepared and administered medications to alleviate patient symptoms.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Prepared lab specimens for diagnostic evaluation.
Administrator
WCACC
01.2016 - 01.2023
Human Resources Healthcare Implementations, /Accounts Payable, DOT Physicals
Managed office operations while scheduling appointments for department managers and employees that consisted of 30 field personal across the pacific northwest.
Coordinated special projects and managed schedules.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Certified Medical Assistant
Max Healthcare Staffing/ Oregon State Penitentiary
10.2021 - 01.2022
Medical Procedure Assisting, Medical Office Sterilization, Medical Appointment Scheduling, Patient Vitals, Medical Record Maintenance
Collected and documented patient medical information such as blood pressure and weight.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Certified Medical Assistant
Salem Health Hospitals & Clinics
12.2020 - 09.2021
Sanitized, restocked and organized exam rooms and medical equipment.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures and care plan instructions.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Medical Front Office Receptionist
All Star Staff/ Salem Pediatric Clinic
10.2015 - 01.2016
Completed clerical duties and tasks for clinic administration.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Medical Front Office Receptionist
Southern Oregon Orthopedics
08.2006 - 07.2007
Completed clerical duties and tasks for clinic administration.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Assisted back office personal with procedures including but not limited to: casting supplies stocking, casting removal and casting placement
Helped patients complete necessary medical forms and documentation.
Enhanced office productivity by handling high volume of callers per day.
Education
Certified Medical Assistant - Certification
Institute of Technology
Salem, OR
01.2021
Skills
EMR Systems, NexGen, EPIC
Critical Thinking/ Problem Solving Skills
MS Office
Organization and Time Management
Self-Motivated
Simple Dressings, Would Care and Irrigation
Restocking Lab Supplies
Sterile Procedures and Techniques
Equipment and Instrument Sterilization
EKG
Vaccinations
Certification
Certified Medical Assistant License #1119566 - 2021