Summary
Overview
Work History
Education
Skills
Timeline
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Mary Tylee

Colfax

Summary

Proven leader with a track record of enhancing customer engagement and operational efficiency at Walmart. Skilled in time management and computer applications, adept at fostering team development and streamlining processes for productivity gains. Excelled in customer service, ensuring high satisfaction levels through meticulous attention to detail and effective communication.

Overview

28
28
years of professional experience

Work History

Club Pick up Associate

Sam’s Club
02.2024 - Current
  • Pick orders for members and bring out to car.

Store Lead

Walmart
07.2022 - 01.2024
  • Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
  • Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
  • Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
  • Led training sessions for new employees, fostering a supportive learning environment that facilitated rapid skill development.

Coach

Walmart
01.2022 - 07.2022
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Offered constructive feedback to associates to help reach goals

Assistant Manager

Walmart
10.2019 - 01.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Associate

Walmart
09.2017 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Activity Aide

Rennes Group
03.2016 - 09.2017
  • Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
  • Facilitated community outings for groups of residents, providing opportunities for social integration within the broader community setting.
  • Enhanced resident engagement by organizing and leading daily activities tailored to their interests and abilities.
  • Promoted mental stimulation for residents with memory-focused activities such as puzzles and trivia contests.

Waitress

Schloegels Bay View Restaurant
08.1997 - 03.2016
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

None - General Studies

Parkland High School
El Paso, TX
05.1988

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills

Timeline

Club Pick up Associate

Sam’s Club
02.2024 - Current

Store Lead

Walmart
07.2022 - 01.2024

Coach

Walmart
01.2022 - 07.2022

Assistant Manager

Walmart
10.2019 - 01.2022

Sales Associate

Walmart
09.2017 - 10.2019

Activity Aide

Rennes Group
03.2016 - 09.2017

Waitress

Schloegels Bay View Restaurant
08.1997 - 03.2016

None - General Studies

Parkland High School

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Mary Tylee