MARY WALLS
Customer Service/IT
LONG BEACH,CA
Summary
Motivated and forward-thinking professional with a proven track record of driving success and leveraging a diverse skill set. Seeking a challenging position in a dynamic company where I can apply my skills and knowledge to deliver exceptional value and drive impactful outcomes. Committed to continuous learning and growth, I am actively pursuing the Meta Database Engineer Certification to enhance my technical expertise. With a passion for innovation, integrity, and excellence, I am dedicated to excelling in a collaborative environment that fosters creativity and drives organizational growth.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Certified Nursing Assistant
Regency Oaks Skilled Nursing Facility
Long Beach, Ca
12.2019 - 05.2020
- Implemented regular bed rotations to promote patient comfort and prevent complications associated with prolonged bed rest.
- Assisted patients in showering and dressing according to family instructions, ensuring adherence to personalized care plans.
- Delivered comprehensive oral care to patients, promoting oral hygiene and enhancing overall well-being.
- Collaborated with respiratory therapists (RTs) as necessary, facilitating timely communication and intervention to address respiratory needs.
- Maintained meticulous documentation of daily activities and changes in health, ensuring accurate and up-to-date records for effective care management.
Certified Nursing assistant
Kei ai South Bay Nursing facility
Gardena, Ca
07.2019 - 12.2019
- Diligently recorded and submitted vital signs of 12 patients daily, ensuring accurate documentation in their respective files for comprehensive care.
- Attentively provided feeding, clothing, and bathing assistance to residents, promoting their comfort and well-being.
- Changed clothes, beds, and linens, maintaining a clean and hygienic environment to enhance the residents' quality of life.
- Assiduously monitored and facilitated medication administration, ensuring adherence to prescribed regimens and promoting residents' health and safety.
- Actively engaged with patients in performing activities of daily living (ADLs), fostering their independence and contributing to their overall well-being.
Cashier
El Pollo Loco
Long Beach, CA
04.2018 - 06.2019
- Deliver exceptional customer service while providing detailed menu information
- Proactively anticipate and fulfill customer needs with attentive assistance
- Efficiently manage point-of-sale transactions using advanced computerized register systems
- Facilitate seamless and secure payment processing through various methods, including cash, credit cards, and automated debits
Nursing Assistant Student
Edgewater Skilled Nursing Center
Long Beach, CA
05.2019 - 06.2019
- Delivered compassionate patient care by assisting with activities of daily living, ensuring comfort and well-being
- Executed meticulous linen changes and bed-making to maintain cleanliness and create a comfortable environment for patients.
- Administered thorough oral care to promote oral hygiene and ensure patient comfort.
- Skillfully facilitated meal distribution and feeding, attentively catering to patients' nutritional needs.
- Proficiently measured vital signs, consistently monitoring and documenting patient health indicators.
- Maintained meticulous records of any noteworthy changes, promptly communicating observations to nursing staff for informed decision-making.
Sales associate
Forever 21
Lakewood, CA
08.2017 - 12.2017
- Adhered diligently to company's schedules and policies, ensuring seamless compliance
- Proactively showcased and highlighted ongoing promotions and discounts, effectively driving sales and enhancing customer engagement in-store
- Demonstrated exceptional attention to detail by consistently ensuring the cleanliness and organization of the store and stock areas, maintaining an inviting and well-maintained environment
- Exhibited proficiency in operating cash registers to efficiently process and accept various forms of payments with accuracy and precision
Education
Goodwill Works Curriculum Work Readiness Course -
Polytechnic High School
Associate of Arts - Business administration and management
Long Beach City College
Long Beach, CA 09.2021 - Current
Certified Nurse Assistant Program -
Goodwill SOLAC Health Care Academy
04.2019 - 6 2019
High School Diploma -
Long Beach Polytechnic Highschool
Long Beach, CA 09.2012 - 1 2016
Skills
Excel and wordundefined
Accomplishments
- Meta- Introduction to database (Coursera- Google)
- November 2022 -Meta- Version control (Coursera- Google)
- Supervised team of 3 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Associate of Arts - Business administration and management
Long Beach City College
09.2021 - Current
Certified Nursing Assistant
Regency Oaks Skilled Nursing Facility
12.2019 - 05.2020
Certified Nursing assistant
Kei ai South Bay Nursing facility
07.2019 - 12.2019
Nursing Assistant Student
Edgewater Skilled Nursing Center
05.2019 - 06.2019
Certified Nurse Assistant Program -
Goodwill SOLAC Health Care Academy
04.2019 - 6 2019
Cashier
El Pollo Loco
04.2018 - 06.2019
Sales associate
Forever 21
08.2017 - 12.2017
High School Diploma -
Long Beach Polytechnic Highschool
09.2012 - 1 2016
Goodwill Works Curriculum Work Readiness Course -
Polytechnic High School
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