Mary Wheeldon
Caney,KS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated to delivering encouragement and feedback to help employees be successful.
Overview
8
8
years of professional experience
Work History
Manager
Enviro-Dry Cleaning & Restoration
Harrisonville, MO
10.2018 - Current
- Managed communications, client relations, scheduling and cleaning operations.
- Assistant for accounting, marketing and restoration technician.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training.
- Maximized performance by monitoring daily activities and mentoring team members.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Developed and maintained relationships with customers and suppliers through account development.
- Applied customer feedback to develop process improvements and support long-term business needs.
School Bus Driver
4 Bus Enterprise
Ballard, Missouri
08.2018 - 07.2021
- Maintained Missouri driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Created and enforced bus rules and kept expectations posted.
School Bus Driver
Apple Bus
Appleton City, MO
01.2018 - 07.2018
Bartender/Bar Waitress
Flaming Lantern
Butler, MO
01.2016 - 01.2017
- Greeted customers in bar area of busy, fast-paced restaurant with energy and enthusiasm.
- Took drink and food orders and detailed new menu items and specials.
- Performed opening and closing duties within bar area according to schedule.
- Handled complaints and questions relating to drinks or food promptly.
- Checked identification for minimum age for sale of alcoholic beverages.
- Maintained clean and organized bar area.
Education
High School Diploma -
Ballard R-2
Ballard, MO05.2011
Skills
- Managing Operations
- Efficiency
- Administration
- Reporting
- Scheduling
- Coordinating
- Managing Employee Relations
- Critical Thinking
- Problem Solving
- Communication
- Teamwork
- Creativity
- Organization
- Responsibility
Timeline
Manager
Enviro-Dry Cleaning & Restoration
10.2018 - Current
School Bus Driver
4 Bus Enterprise
08.2018 - 07.2021
School Bus Driver
Apple Bus
01.2018 - 07.2018
Bartender/Bar Waitress
Flaming Lantern
01.2016 - 01.2017
High School Diploma -
Ballard R-2
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