Mary White
Birmingham,AL
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
30
30
years of professional experience
Work History
Veterans Service Officer
AMVETS SERVICE FOUNDATION
06.1999 - 07.2013
- Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
- Provided exceptional customer support, leading to increased client retention and loyalty.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
ADMINISTRATIVE SPECIALIST
US Army
02.1983 - 04.1999
Education
Associate of Arts - Liberal Arts And General Studies
South Suburban College of Cook County
South Holland, IL01.1998
Skills
- Cross-Selling and Up-Selling
- Written and verbal communication
- Proficient in [Software]
- Client Needs Assessments
Timeline
Veterans Service Officer
AMVETS SERVICE FOUNDATION
06.1999 - 07.2013
ADMINISTRATIVE SPECIALIST
US Army
02.1983 - 04.1999
Associate of Arts - Liberal Arts And General Studies
South Suburban College of Cook County