Performance-focused Registered Nurse offering broad-based experience in medical administration, mental health and patient care management. Talented at building and cultivating professional relationships, coordinating appointments and performing wide range of treatment procedures. Well-defined communication, technical and analytical aptitudes.
Overview
15
15
years of professional experience
Work History
Advanced Medical Support Assistant
Veteran Affairs Medical Center
06.2020 - Current
Assisted physician with diagnostic and therapeutic procedures by collecting laboratory specimens and changing wound dressings.
Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
Prepared treatment rooms for patient examinations by setting up medical equipment.
Scheduled appointments for patients in Primary Care, Ophthalmology, Urology, Neurosurgery, and ENT.
Used CPRS to maintain and record patient data and generate reports.
Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
Mailed patient appointment letters.
Verified and updated clinical records.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Behavior Technician
Covenant Agency
04.2010 - 06.2020
Provided care to individuals with mental health challenges such as bipolar disorder, schizophrenia, detoxification, and drug & alcohol abuse.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Certified Nursing Assistant
HCP Home Health
03.2015 - 01.2018
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Assisted patients with self-administered medications.
Planned, prepared, and served meals and snacks according to prescribed diets.
Conferred with supervisor to discuss patient condition and medical care.
Monitored and assisted residents through individual service plans.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Scheduled and accompanied clients to medical appointments.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Associate of Science - Professional Nursing
Taylor College
Belleview, FL
12.2024
Associate of Science - Allied Health/ Mental Health
City College - Fort Lauderdale
Fort Lauderdale, FL
06.2010
High School Diploma -
F. W. Buchholz High School
Gainesville, FL
05.2005
Skills
Customer Service Skills
Patient communication
Monitoring patient progress
BLS (CPR
Certified Nursing Assistant License number 418050
Registered Nurse License Number 9676285
Timeline
Advanced Medical Support Assistant
Veteran Affairs Medical Center
06.2020 - Current
Certified Nursing Assistant
HCP Home Health
03.2015 - 01.2018
Behavior Technician
Covenant Agency
04.2010 - 06.2020
Associate of Science - Professional Nursing
Taylor College
High School Diploma -
F. W. Buchholz High School
Associate of Science - Allied Health/ Mental Health
City College - Fort Lauderdale
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