- Participating in fundraising events to support local charities, schools, or community projects
- Community Cleanup
- Volunteer Work
Open To Work
Mary Williamson
Business
Somerville,TN
Work Preference
Summary
Results-driven Retail Sales Manager with proven expertise in enhancing customer experiences and boosting sales. Known for critical thinking and effective cash handling, driving operational excellence through strategic inventory management.
Overview
20
20
years of professional experience
Work History
Retail Sales Manager
NuwTyme Fashion
Somerville, TN
08.2023 - Current
- Implemented inventory management systems to streamline stock control processes.
- Enhanced customer experience by developing personalized service strategies.
- Analyzed sales data to identify trends and optimize product placement strategies.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Managed store budget effectively, ensuring expenses stayed within predetermined limits while maintaining a high level of customer satisfaction.
- Built relationships with customers and community to establish long-term business growth.
Bus Monitor for Fayette Public County Schools
Fayette County Schools
Somerville, TN
03.2014 - 08.2019
- Monitored student behavior to ensure safety and compliance during transportation.
- Assisted in boarding and disembarking processes, promoting a secure environment for students.
- Communicated effectively with drivers and school staff regarding student needs and concerns.
- Implemented emergency protocols to address incidents promptly and maintain order on buses.
- Provided guidance to students on appropriate conduct while riding buses, enhancing overall experience.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
Laundry Services
NHC Nursing Home
Somerville, TN
05.2018 - 07.2019
- Provided laundry services, ensuring clean towels and attire were readily available for members.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Maintained a clean and comfortable home environment for clients, performing light housekeeping duties, meal preparation, and laundry services.
- Managed laundry services efficiently, ensuring a constant supply of fresh linens for guest use.
Owner/Manager, Sales and Customer Support
Mary's Home and Office Detailing
Somerville, TN
09.2006 - 07.2018
- Developed and implemented business strategies to enhance operational efficiency.
- Managed daily operations, ensuring compliance with industry standards and regulations.
- Cultivated relationships with suppliers to optimize inventory management and cost-effectiveness.
- Led marketing initiatives to increase brand awareness and customer engagement.
Education
Associate of Science - Business Administration
Strayer University
Washington, DC12-2024
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Cash handling
- Critical thinking
Accomplishments
While working at "Shoe Department" in Oakland, The management asked for packing strategies from the four employees who remained in the store while it was closing, I was one of them. Each employee gave strategies and mine was chosen and used to completion. I was asked find someone to breakdown the shelving and load them on the truck. I made that happen, therefore the full job was complete in one day.
Interests
Timeline
Retail Sales Manager
NuwTyme Fashion
08.2023 - Current
Laundry Services
NHC Nursing Home
05.2018 - 07.2019
Bus Monitor for Fayette Public County Schools
Fayette County Schools
03.2014 - 08.2019
Owner/Manager, Sales and Customer Support
Mary's Home and Office Detailing
09.2006 - 07.2018
Associate of Science - Business Administration
Strayer University