Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MARY WOOD

Vernon Hills,IL

Summary

As a senior specialist, I have the advanced knowledge, greater responsibilities, and leadership duties. My role involves not only managing parts inventory but also training staff and handling complex issues.

Overview

19
19
years of professional experience

Work History

Senior Parts Specialist

SA Consumer Products
Rolling Meadows, IL
01.2021 - Current
  • Interpret data from sales trends and customer issues.
  • Receiving, unloading and inspecting incoming shipments.
  • Picking, packing and preparing orders for dispatch.
  • In-depth understanding of parts catalogs, compatibility, and inventory management.
  • Records keeping: update inventory records.

Assistant Manager

LifeTime Athletics
Northbrook, IL
01.2018 - 01.2020
  • Aquatics Department
  • Scheduling of Lifeguards, approximately 40
  • Swim Instructor / Lifeguard
  • Customer Service

Warehouse

American Hotel Register
01.2018 - 09.2018
  • Receiving incoming shipments
  • Packing and preparing orders for dispatch

Customer Service and Support

Maurice Sporting Goods
01.2016 - 01.2017
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers

Administrative Assistant

James LaVelle, CPA
Des Plaines, IL
02.2011 - 06.2014

Executive Assistant to Senior Vice-President

Midtown Athletic Club
Chicago, IL
01.2007 - 01.2011
  • Prepared the Bi-weekly payroll reports to the corporate office making ensuring that all time was correct for 90 employees and reviewed and approved all overtime.
  • Reviewed all invoices and expense reports for accuracy, and completeness.
  • Created and produced quarterly program fliers and applications for all events, class schedules and promotions at the club. Proofread marketing materials before they went to print.
  • Ordered, organized and enhanced the operation of the club's environment and devised a system of supplies and inventory for better efficiency.
  • Corporate benefits and human resources/club liaison/performance management point person for club and maintained personnel files.
  • Travel arrangements and calendar management for associates, clients, and world class tennis professionals.

Education

Associate’s degree - Liberal Arts and Sciences

Palomar College
San Marcos, CA

Skills

  • Strong problem-solving, organizational and mentoring skills
  • Handling multiple priorities and team development
  • Clerical/Administrative duties
  • Sales Force software

Languages

American Sign Language
Limited Working

Timeline

Senior Parts Specialist

SA Consumer Products
01.2021 - Current

Assistant Manager

LifeTime Athletics
01.2018 - 01.2020

Warehouse

American Hotel Register
01.2018 - 09.2018

Customer Service and Support

Maurice Sporting Goods
01.2016 - 01.2017

Administrative Assistant

James LaVelle, CPA
02.2011 - 06.2014

Executive Assistant to Senior Vice-President

Midtown Athletic Club
01.2007 - 01.2011

Associate’s degree - Liberal Arts and Sciences

Palomar College
MARY WOOD