Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mary A Garcia

Pleasanton,TX

Summary

Dedicated Nonprofit professional with over 10 yrs. of experience providing Affordable Care Act, Medicaid services and Creating Partnerships alongside community support. Strong background in Outreach, case management, and partnering with rural communities organizations to improve access to care. Known for problem solving, effective communication,and delivering high-quality assistance to diverse population

Overview

8
8
years of professional experience
1
1
Certification

Work History

Federal Navigator

Centromed
09.2021 - 08.2025

Built partnerships with non profit organizationsto expand community outreach and services

organized community events in South Rural counties, connecting with residence with essential non profit services

Assisted consumers with Medicaid applications, submissions and elegibility navigation

Guided individuals through Healthcare.gov, helping them select suitable health insurance plans.

Directed consumers to appropriate healthcare facilitiescovered under their insurance plans

provided ongoing support to ensure access to care and succesful program navigation

  • Coordinated patient navigation processes to enhance service delivery and improve patient satisfaction.
  • Collaborated with multidisciplinary teams to address patient needs and facilitate timely care transitions.

Certified Application Counselor

Communicare
02.2017 - 08.2021
  • Guided clients through application processes for health coverage, ensuring compliance with regulations.
  • Assisted individuals in understanding eligibility requirements and benefits of health insurance programs.
  • Developed educational materials to enhance client awareness of available healthcare options.
  • Improved client satisfaction with the enrollment process through attentive listening and tailored guidance.
  • Facilitated smooth transitions between healthcare plans for clients experiencing life changes, such as job loss or family expansion.
  • Established trusting relationships with clients, fostering an environment conducive to open communication about their healthcare needs.

Education

High School Diploma -

Pleasanton High School
Pleasanton Texas

Associate of Applied Science -

Coastalbend College
Pleasanton Texas

Skills

  • Community outreach
  • Medicaid application assistance
  • Health insurance navigation
  • Event coordination
  • Problem Solving
  • Oral and written Communication
  • Computer Literate
  • Bilingual (English/Spanish)

Certification

  • Licensed Health Insurance Agent

Languages

Spanish
Native or Bilingual

Timeline

Federal Navigator

Centromed
09.2021 - 08.2025

Certified Application Counselor

Communicare
02.2017 - 08.2021

High School Diploma -

Pleasanton High School

Associate of Applied Science -

Coastalbend College
Mary A Garcia