Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maryah Howard

Pasco,WA

Summary

Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities. Always open for new opportunity's, and always motivated and dedicated to better serve the business, I'm a very welcoming person and always love putting a smile on everyone's face. very responsible, and focused to achieving business growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Tri-cities Tanning
01.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Informed and demonstrated how to use tanning equipment to new clients.

Kennel Assistant

Richland Animal Hospital
01.2024 - Current
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
  • Provided post-operative care, collected specimens, cleaned instruments and filled prescriptions to assist veterinarians.
  • Reset procedure rooms between appointments and disinfected equipment.

Care Giver

Family Resources Home Care
12.2022 - 04.2023
  • Maintained clean, safe and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed rapport to create safe and trusting environment for care.

Golf Shop Attendant

Divots
11.2023 - Current
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
  • Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
  • Promoted game of golf and specific golf course and maintained high level of professionalism and service.

Barista

Starbucks
03.2022 - 12.2022
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Complied with standards for merchandising, stocking and storing product.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.

Barista

Fresh Juice Me
08.2021 - 02.2023
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.
  • Educated coworkers and customers about new products.
  • Upsold specialty items with beverages, increasing store sales.

Barista

Freshpicks
09.2020 - 06.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Retail Sales Associate

Journeys
11.2020 - 01.2021
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.

Stylist

Roz&ali
03.2018 - 07.2018
  • Processed payments, entering sales in register for prompt customer service.
  • Organized sales area and work station to showcase products and boost sales.
  • Recorded notes for future reference about customer preferences and services delivered.

Education

Graduate - Esthetics Program

Paul Mitchell
Richland
01.2021

High School Diploma -

Chiawana High School
Pasco, WA
06.2018

Skills

  • Product Advertising
  • Customer consultation
  • Exceptional Customer Service
  • Origination Knowledge
  • Scheduling
  • Cash Flow Management
  • Phone Inquiries
  • Adaptable and Flexible
  • Energetic and Outgoing
  • Reliable
  • Fast paced learner
  • Team player
  • Office management
  • Telephone skills
  • Esthetics

Certification

Basic life support-BLS certificate

HCP-CPR (Adult/child/infant/choking)

Automated external defibrillation/ first Aid

Timeline

Receptionist

Tri-cities Tanning
01.2024 - Current

Kennel Assistant

Richland Animal Hospital
01.2024 - Current

Golf Shop Attendant

Divots
11.2023 - Current

Care Giver

Family Resources Home Care
12.2022 - 04.2023

Barista

Starbucks
03.2022 - 12.2022

Barista

Fresh Juice Me
08.2021 - 02.2023

Retail Sales Associate

Journeys
11.2020 - 01.2021

Barista

Freshpicks
09.2020 - 06.2021

Stylist

Roz&ali
03.2018 - 07.2018

Graduate - Esthetics Program

Paul Mitchell

High School Diploma -

Chiawana High School

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Maryah Howard