Maryam Ahmed
Park Ridge,IL
Summary
Enthusiastic and highly motivated professional with over two years of experience as a Sales Associate and Cashier, along with recent experience as an Intake Coordinator at a home health provider facility. Passionate about learning, and constantly seeking opportunities to expand my knowledge and grow professionally. Known for delivering outstanding customer service, building strong relationships, and thriving in a fast-paced environment. Skilled in handling insurance verifications, coordinating care with nursing staff, and managing referrals in healthcare settings. Eager to transition into a new career path where I can continue learning, take on new challenges, and contribute meaningfully to a dynamic team. Recognized as a fast learner with a strong work ethic and a genuine passion for helping others.
Overview
3
3
years of professional experience
Work History
Intake Coordinator
First Choice Home Health providers
Park Ridge, IL
10.2024 - 05.2025
- Receive, review, and process referrals from hospitals, physicians, and other healthcare facilities.
- Obtain and verify patient information, insurance coverage, and authorization requirements.
- Collaborate with physicians and clinical teams to gather orders and relevant medical documentation.
- Communicate effectively with patients, families, and healthcare professionals to explain services, and gather necessary information.
- Maintain accurate and up-to-date records in compliance with HIPAA and regulatory standards.
- Ensure all required documentation is completed prior to the start of care.
- Collaborate with billing and administrative teams to support smooth transitions from referral to active service.
- Communicate with insurance companies to confirm eligibility, benefits, and pre-authorization requirements.
- Maintain open communication with the nursing staff to ensure timely initial visits and ongoing care coordination.
Sales Associate / Cashier
smokey bros
Naperville, IL
05.2022 - 07.2024
- Executed high-volume cash and card transactions accurately in fast-paced retail environment.
- Delivered attentive service while resolving customer concerns to enhance satisfaction.
- Utilized POS systems for processing payments, returns, and inventory management.
- Maintained accurate transaction records and balanced cash drawers at shift end.
- Adapted quickly to new technologies while following structured procedures.
- Communicated product information clearly to customers in person and via phone.
- Handled cash responsibly in accordance with company security policies.
- Collaborated with coworkers to achieve daily sales goals and ensure seamless service.
- Developed promotional strategies to increase sales volume.
- Demonstrated product features and benefits for customers' needs.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Bachelor of Commerce (b.com) - Accounting And Finance
Osmania University
Hyderabad, India.08-2023
Skills
- Customer service
- Data entry
- Conflict resolution
- Point of sale
- Cash handling
- Problem solving
- Effective communication
- Attention to detail
- Quick learner
- Dependability
- multitasking skills
- Time management
- Excellent written and oral communication
- empathy and patience
- Handling unexpected situations
- Ability to adjust to new roles and environments
- working efficiently under time constraints
- willingness to learn new tools and software
- Referral management
- HIPAA compliance
- Insurance verification
- Team collaboration
- Appointment scheduling
- Confidentiality
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Affiliations
- Volunteered and helped organize various college events and festivals, contributing to planning, coordination, and on-site support to ensure smooth execution.
- Researched and authored a detailed academic thesis on Money Laundering and the Consumer Protection Act, demonstrating strong analytical skills and a deep understanding of legal and financial frameworks.
- Freelanced as a Makeup Artist under the guidance of a certified professional MUA, gaining hands-on experience in client service, beauty techniques, and event preparation.
Timeline
Intake Coordinator
First Choice Home Health providers
10.2024 - 05.2025
Sales Associate / Cashier
smokey bros
05.2022 - 07.2024
Bachelor of Commerce (b.com) - Accounting And Finance
Osmania University
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