Maryam Waddy
East Orange,NJ
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Marshalls Department Store
03.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Receptionist
Masjid Ansar As-sunnah
06.2021 - 03.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Home Tutor
Acellus Academy
09.2017 - 03.2019
- Enhanced students'' comprehension by incorporating real-life examples and relatable experiences into lessons.
- Monitored student progress through regular assessments, adjusting tutoring approaches as needed for optimal results.
- Provided constructive feedback on students'' work, enabling them to refine their skills and enhance their understanding of the subject matter.
- Developed time management strategies for students struggling with organizational skills, leading to more efficient study habits and higher productivity levels.
Education
High School Diploma -
Acellus Academy
Home06.2014
Skills
- Guest Services
- Drawer Management
- Customer Complaint Resolution
- Customer Service
- Merchandise Restocking
- Refund Handling
- Product Knowledge
Timeline
Customer Service Cashier
Marshalls Department Store
03.2022 - Current
Receptionist
Masjid Ansar As-sunnah
06.2021 - 03.2022
Home Tutor
Acellus Academy
09.2017 - 03.2019
High School Diploma -
Acellus Academy
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