Taylor Valle
Publix Grocery Store
Vero Beach,FL
4
years of professional experience
Motivated and personable Dental Student with Hands-On customer service and Front desk experience seeking career in Dental Hygiene, Experienced in managing appointments, greeting clients, answering phones, processing payments, dental terminology and providing excellent customer service through receptionist and cashiering at Publix thru school. Passionate about Patient care and eager to expand knowledge of the dental field to a welcoming and efficient dental office.
Work History
Customer Service Cashier
6 Months- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Processed customer transactions efficiently using point-of-sale system.
- Maintained clean and organized checkout area to promote safety and efficiency.
- Educated customers on promotions and store policies to drive sales effectiveness.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Administrative Assistant
6 Months- Managed scheduling and appointment bookings for clients to ensure efficient service flow.
- Assisted in maintaining inventory levels of spa products and supplies through regular audits.
- Maintained accurate records of client interactions and transactions using spa management software.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Receptionist Administrator
6 Months- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Assisted in organizing company events, contributing to team morale and cohesion.
- Improved data management practices, safeguarding confidential information more effectively.
Cashier
1 Year 2 Months- Managed cash drawer, ensuring accurate cash handling and reconciliation.
- Trained new staff on cash register operations and customer service protocols.
- Collaborated with team members to streamline service delivery during peak hours.
- Entered food and beverage orders into POS system.
- Handled customer complaints professionally, resolving issues promptly and courteously.
Education
High School Diploma
RDA
Digital Marketing
Introduction Into Automobile Mechanic
Skills
Customer service
Customer satisfaction
Reliability and punctuality
Patience and composure
Appointment scheduling
Patient scheduling
Dental terminology
Incoming call reception
Front office management
Records management
Patient services
HIPAA compliance
Cash handling
Guest services
Cash management
Customer relationship management (CRM)
Timeline
Customer Service Cashier
Publix Grocery Store
01.2026 - CurrentRead More
Administrative Assistant
LifeStream Spa
03.2025 - 09.2025Read More
Receptionist Administrator
Paint Nail Bar
04.2024 - 10.2024Read More
Cashier
Hot Chicks House Of Chicken
01.2023 - 03.2024Read More
Dental Assitanting Institute of Melborne
RDA
Read More
Penn Foster High School
High School Diploma
Read More
Coursera
Digital Marketing
Read More
Penn Foster Career School
Introduction Into Automobile Mechanic
Read More