Maryana Allums
San Bernardino,CA
Summary
Compassionate and dependable individual seeking a position working with adults with developmental disabilities. Motivated to provide support, and promote independence while creating a safe and positive environment. Brings strong communication skills, patience, and a genuine desire to help others succeed.
Overview
4
4
years of professional experience
Work History
Retail Associate
Victoria Secret
Redlands, CA
03.2026 - Current
- Provided exceptional customer service, addressing queries and resolving issues promptly.
- Assisted in visual merchandising, ensuring displays aligned with brand standards.
- Managed inventory levels, conducting regular stock checks and replenishing merchandise efficiently.
- Trained new associates on sales techniques and operational procedures to enhance team performance.
- Collaborated with team members to achieve sales targets through effective promotions and events.
- Maintained cleanliness and organization of the store environment to improve customer experience.
- Developed strong product knowledge to effectively communicate features and benefits to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Crew Member
McDonald's
San Bernardino, CA
10.2025 - 12.2025
- Took customer orders and processed payments
- Prepared food following safety and quality standards
- Maintained cleanliness of workstations and dining areas
- Worked efficiently in a fast-paced environment
- Provided courteous service to customers
- Stocked supplies and assist with inventory
Sales Associate
JCPenney Beauty
San Bernardino, CA
10.2022 - 05.2025
- Cultivated positive customer interactions to strengthen satisfaction and loyalty.
- Facilitated customer product selection to optimize shopping experiences.
- Executed financial transactions with precision and accountability.
- Managed cleanliness and organization of sales floor to ensure optimal shopping environment.
- Directed inventory management and merchandising strategies to enhance retail presentation.
- Facilitated team initiatives to achieve and surpass store performance objectives.
- Delivered exceptional customer service, enhancing overall shopping experience for clients.
- Assisted in product demonstrations, boosting customer engagement and driving sales.
- Maintained knowledge of current beauty trends and products to provide informed recommendations.
- Collaborated with team members to ensure smooth store operations and inventory management.
- Executed visual merchandising strategies to showcase products effectively and attract customers.
- Resolved customer inquiries and concerns promptly, fostering loyalty and repeat business.
Education
High school diploma -
Pacific High School
San Bernardino, CA05.2024
Skills
- Bilingual
- Time management
- Computer skills
- Communication skills
- Microsoft Office
- Excel
- Organizational skills
- Customer service
- Retail sales
- Cash register operation
- Product merchandising
- Able to lift number lbs
- FLUENT IN LANGUAGE
- Customer needs assessment
- Goal driven
- Friendly and helpful
- Safety and cleanliness standards
- Product and service sales
- Staff support
- Exceeding customer expectations
- Excellent written and verbal communication
- Merchandise recommendations
- Payment processing
- Active listening
- Task prioritization
- Sales training
Accomplishments
In JCPenney I was one of the most to have customers apply for the credit card in the 6 years of working there I had over 5,000 people apply to credits cards
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Associate
Victoria Secret
03.2026 - Current
Crew Member
McDonald's
10.2025 - 12.2025
Sales Associate
JCPenney Beauty
10.2022 - 05.2025
High school diploma -
Pacific High School