Highly motivated and committed Medical Assistant/ Receptionist offering over 10 years experience of proven history of superior performance at individual, team and organizational levels. Multitasks and prioritize with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
Work History
Patient Service Coordinator
Salud Para La Gente
12.2023 - Current
Checking patients in, managing patient registration process, and confirming data accuracy and completeness.
Assisting patients in completing documents, scanning, and answering questions pertaining to their appointment.
Verifying insurance eligibility and coverage daily and entering it into patient chart.
Collecting payments, issuing receipt, and logging into a daily journal.
Contacting patients to recall to clinic.
Scheduling appointments accordingly in providers' schedule.
Communicating with staff and providers to maximize patient care.
Medical Assistant / Receptionist
Pacific Point Podiatry
07.2018 - 02.2023
Answered telephone calls, provided office information, answered questions, scheduled appointments and followed up with reminder phone calls.
Collected patient identification, insurance information, and payments.
Prepared and processed patient referrals and transferred requests.
Greeted patients and initiated triage processes by documenting patients medical history such as vitals and test results for interpretation by physician.
Performed various administrative tasks by electronically filing, scanning, copying and faxing documents to other Providers, Imaging, and Surgical facilities.
Conducted insurance verification for Prior Authorizations to insurance companies for medications, imaging and surgeries.
Prepared treatment rooms and set up sterile environment for patients.
Assisted in minor clinical procedures and office based Minimally Invasive Surgery (MIS).
Explained treatment procedures, post operative care, and medication instructions to patients.
Prepared injections, sent out wound cultures, removed and applied dressings, casts, wound vacuums, and sutures.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant / Receptionist
The Foot Doctors Of Santa Cruz County
11.2007 - 07.2018
Answered telephone calls, provided office information, answered questions, scheduled appointments in respective doctors' calendars and followed up with reminder phone calls.
Collected patient identification, insurance information, and payments.
Prepared and processed patient referrals and transferred requests.
Greeted patients and initiated triage processes by documenting patients medical history such as vitals and test results for interpretation by physician.
Performed various administrative tasks by electronically filing, scanning, copying and faxing documents to other Providers, Imaging, and Surgical facilities.
Conducted insurance verification for Prior Authorizations to insurance companies for medications.
Prepared treatment rooms for patients.
Assisted in minor clinical procedures.
Explained treatment procedures and medications instructions to patients.
Prepared injections, sent out wound cultures, removed dressings, removed casts, wound vacuums, and sutures.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Associate of Arts - Liberal Arts And Sciences
Cabrillo College
Aptos, CA
08.2023
High School Diploma -
Watsonville High School
Watsonville, CA
06.2002
Skills
Certified Clinical Podiatric Medical Assistant (CCPMA) 2015