Maryann Elsner

Creating and selling Sea Glass Art to retail stores and on line.

Collecting authentic sea glass, stones, pottery and driftwood to create one of a kind pieces of art.

Providing unique and beautiful gifts for all occasions.

• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Processed customer orders and accurately handled payment transactions.
• Developed and managed relationships with customers to increase customer loyalty.
• Counted money in drawers at beginning and end of each shift.
• Utilized POS system to handle customer cash and credit card transactions.
• Handled cash with high accuracy and took care to check bills for fraud.
• Worked with floor team and managers to meet wide range of customer needs.
• Processed refunds and exchanges in accordance with company policy.
• Used POS system to enter orders, process payments and issue receipts.

• Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Streamlined daily reporting information entry for efficient record keeping purposes.
• Reviewed payroll information and submitted for check dispersement

• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
• Reached out to vendors and customers to verify information and follow up on client issues.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Maximized performance by monitoring daily activities and mentoring team members.
• Improved marketing to attract new customers and promote business.
• Defined clear targets and objectives and communicated to other team members.
• Set up displays for effective marketing