MARYANN BEAULIEU
Minneapolis,MN
Summary
Healthcare professional with a strong academic foundation in Medical Assisting, Billing & Coding, and Health Information Management. Skilled in patient account resolution, insurance coordination, medical coding (ICD-10, CPT, HCPCS), and compliance with healthcare regulations. Experienced in using Epic, NextGen, and other EHR systems to support accurate documentation, streamline workflows, and optimize revenue cycle performance. Recognized for attention to detail, adaptability in fast-paced environments, and commitment to improving healthcare processes through accuracy and collaboration.
Overview
10
10
years of professional experience
Work History
Clinic Scheduler
Minnesota Eye Consultants
Bloomington, MN
02.2018 - Current
- Coordinated patient appointments across multiple providers, ensuring efficient and accurate scheduling in a high-volume clinic.
- Verified insurance coverage and collected information to support billing accuracy and compliance.
- Assisted patients with registration and account inquiries, providing clear communication.
- Utilized EHR (NextGen) systems to maintain accurate records and streamline workflows.
Office Employee III
North Memorial Health
Robbinsdale, MN
02.2020 - 11.2025
- Provided front-line support in high-volume medical billing and insurance call center, managing 50–100 inquiries daily with precision.
- Resolved complex account issues by verifying insurance eligibility and claim status across various payers, minimizing denials.
- Processed billing adjustments and collaborated with insurance carriers to ensure adherence to reimbursement policies.
Patient Financial Representative
HealthEast Care Systems
Saint Paul, MN
06.2017 - 01.2018
- Managed high volume of inbound and outbound calls efficiently.
- Identified customer needs, clarified information, and researched issues to deliver solutions.
- Diffused patient concerns, transforming calls into positive customer experiences.
- Documented all interactions accurately in call center database, Epic, and Zoll.
- Collaborated with patients to establish self-pay arrangements and payment plans.
- Analyzed Explanation of Benefits forms to verify insurance payments for charges.
- Collected self-pay receivables through phone and direct correspondence for timely account resolution.
HealthPlan Specialist II
Medica
Minnetonka, MN
09.2016 - 02.2017
- Effectively resolved claims and enrollment issues, enhancing member experience.
- Worked with team to independently share insights on benefits.
- Provided education to members regarding health benefits for better understanding.
HealthPlan Specialist I
Aerotek/Medica
Minnetonka, MN
10.2015 - 09.2016
- Effectively resolved claims and enrollment issues, enhancing member experience.
- Worked with team to independently share insights on benefits.
- Provided education to members regarding health benefits for better understanding.
Education
Health Information Management
Herzing University
Minneapolis, MNAssociate of Arts and Sciences - Medical Billing & Coding
Herzing University
Minneapolis, MNDiploma - Medical Assistant
Herzing University
Minneapolis, MNSkills
- Multi-tasking
- Verbal and written communication
- Appointment scheduling
- Billing and insurance processing
- EPIC and NextGen systems
- Medical terminology expertise
- Microsoft Office Suite proficiency
- Multi-line telephone operation
Additional Information
15 years experience with NextGen and Epic
Timeline
Office Employee III
North Memorial Health
02.2020 - 11.2025
Clinic Scheduler
Minnesota Eye Consultants
02.2018 - Current
Patient Financial Representative
HealthEast Care Systems
06.2017 - 01.2018
HealthPlan Specialist II
Medica
09.2016 - 02.2017
HealthPlan Specialist I
Aerotek/Medica
10.2015 - 09.2016
Health Information Management
Herzing University
Associate of Arts and Sciences - Medical Billing & Coding
Herzing University
Diploma - Medical Assistant
Herzing University