Sharon Scheff
Fairmont,MN
Summary
Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.
Overview
15
15
years of professional experience
Work History
Clinic Scheduler
Mayo Clinic Health System
Fairmont, MN
03.2012 - Current
- Provided support to clinic staff regarding appointment scheduling procedures.
- Tracked changes in health plans affecting coverage levels for individual patients.
- Greeted patients upon arrival, verified insurance information and collected co-payments as needed.
- Monitored patient wait times and adjusted schedules accordingly.
Certified Nurse's Assistant
Lakeview Methodist Health Care Center
Fairmont, MN
04.2009 - 03.2012
- Observed patients for physical or behavioral symptoms of distress and reported them to RNs immediately.
- Assisted with ambulation using a gait belt when necessary.
- Encouraged patient involvement in their own healthcare decisions whenever possible.
Education
Some College (No Degree) - Information Technology
American Computer Institute
El Centro, CA04-1990
Skills
- Patient Registration
- Insurance Verification
- Appointment Scheduling
- Calendar Management
- HIPAA Compliance
- Patient Relations
- Patient Scheduling
- Appointment Coordination
- Documentation Review
Affiliations
- I am currently serving as Treasurer for our ladies missionary group at our church in Fairmont
- I love to travel and love to take spontaneous trips with no destination in mind
- I enjoy spending family time with my daughters, their spouses and my grandchildren
Timeline
Clinic Scheduler
Mayo Clinic Health System
03.2012 - Current
Certified Nurse's Assistant
Lakeview Methodist Health Care Center
04.2009 - 03.2012
Some College (No Degree) - Information Technology
American Computer Institute
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