Je’Nneka M. Wilder
Marshall Medical
Sacramento,CA
17
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Work History
Clinic Scheduler
1 Year 6 Months- Duties are as follows, but not limited to:
- Scheduled patients and managed communication with providers regarding medication refill requests and referral inquiries. Demonstrated positive attitude in patient interactions.
- Improved scheduling efficiency by implementing streamlined processes for appointment management.
- Utilized electronic health record systems to maintain accurate patient information and appointments.
- Coordinated patient appointments and managed schedules across multiple clinics.
Nursing Unit Secretary/Receptionist
7 Years 7 Months- Duties are as follows, but not limited to: Scanned documents to ensure accurate patient records, Multi-line telephone use, faxing, scheduling patients' appointments, putting together charts, admissions agreement paperwork, paging, mail sorting, daily charges, filing, discharging patients, checking in patients' families, covid testing, projects for HR, ensuring policies were being followed by visitors, greeting patients and families by name to build a great rapport, maintaining clean work area.
- Coordinated patient admissions and discharges, ensuring accurate documentation and efficient workflow.
- Managed scheduling of patient appointments, optimizing resource allocation across departments.
- Maintained electronic health records with precision, enhancing access to patient information for clinical staff.
Reimbursement Specialist
2 Years 10 Months- Duties are as follows, but not limited to: Scanning documents, faxing, calling health plans, working with supervisors and facility representatives, appeals, medical billing, financial research, collections, eligibility check, multiple different software uses, training new hires, filing, alphabetizing, disenrollment, state filing, maintaining a clean and organized work environment.
- Analyzed reimbursement claims for accuracy and compliance with regulatory guidelines.
- Developed training materials to enhance staff understanding of reimbursement processes and policies.
Caregiver
1 Year 6 Months- Duties are as follows, but not limited to: light housekeeping, medication reminders, remained confident so my client can always have trust in me, caring companionship, meal planning and preparation, incidental transportation, running errands, ADLs, assistance with bill paying, and information and referral services, other duties as assigned.
- Provided compassionate support to seniors, enhancing their daily living experiences and emotional well-being.
- Assisted clients with personal care tasks, ensuring dignity and respect in all interactions.
- Coordinated medication management, maintaining strict adherence to prescribed schedules and dosages.
Medical Assistant (Travelling)
7 Months- Obtained patient history, processed lab slips, administered Hep B injections, conducted TB tests, and performed blood tests.
- Assisted in patient intake, collecting vital signs and medical histories to ensure accurate records.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times for enhanced service delivery.
Caregiver
1 Year- Executed various duties including photographing rental properties, uploading pictures to the company, responding to phone calls, recording messages, organizing files, and performing data entry.
Caregiver
7 Months- Duties are as follows, but not limited to: light housekeeping, medication reminders, caring companionship, meal planning and preparation, incidental transportation, running errands, ADLs, assistance with bill paying, and information and referral services, other duties as assigned.
- Provided compassionate support to seniors in daily living activities, enhancing overall well-being.
- Assisted with medication management, ensuring adherence to prescribed health regimens.
- Developed personalized care plans tailored to individual client needs and preferences.
Medical Assistant (Extern)
1 Month- Duties are as follows, but not limited to: rooming patients, vitals, injections, UA’s, EKG’s, patient charting, room and tray setup, managed front office tasks including filing, operating multi-line phones, verifying insurance, and scheduling appointments.
- Assisted with patient intake and medical history documentation to streamline appointment processes.
- Supported healthcare providers during examinations by preparing necessary instruments and supplies.
- Scheduled patient appointments and managed follow-up reminders for enhanced patient engagement.
Cashier
1 Year 1 Month- Performed cash handling, delivered customer service, executed exchanges and returns, trained new cashiers, kept the work area clean, stocked products, and managed inventory orders.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance through diligent record-keeping.
- Assisted customers in locating products and answering inquiries with a positive attitude.
Education
Vocational Nursing Program - Medical
Medical Assistant - Medical
- Honor Roll
- Perfect Attendance
Skills
Appointment Scheduling
Electronic health records
Insurance verification
Insurance Authorizations
HIPAA compliance
Patient registration
Data Entry
Office software proficiency
Detail Oriented
Customer service-focused
Building rapport
Timeline
Clinic Scheduler
Marshall Medical
04.2024 - 10.2025Read More
Reimbursement Specialist
LTC Consulting
08.2016 - 06.2019Read More
Nursing Unit Secretary/Receptionist
Vibra Hospital
03.2016 - 10.2023Read More
Caregiver
A voice for seniors
09.2014 - 03.2016Read More
Medical Assistant (Travelling)
Turn of the Century
07.2013 - 02.2014Read More
Caregiver
Cjs real estate Services
06.2011 - 06.2012Read More
Caregiver
Indecare
11.2010 - 06.2011Read More
Medical Assistant (Extern)
Prime life Medical Group
03.2010 - 04.2010Read More
Cashier
Bedbathandbeyond
06.2008 - 07.2009Read More
Kaplan College
Vocational Nursing Program from Medical
Read More
Kaplan College
Medical Assistant from Medical
Read More