Maryann Cantor
Stirling,NJ
Summary
Experienced Broker Associate with a successful background at eXp REALTY LLC, specializing in real estate transactions. Proficient in regulatory compliance and skilled in client relationship management and process optimization. Known for exceptional negotiation skills and analytical problem-solving abilities, consistently achieving favorable outcomes in high-pressure situations.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Broker Associate
eXp REALTY LLC
09.2022 - Current
- Facilitate negotiations and confer with clients on market conditions, prices, mortgages, legal requirements and related matters to ensure fair and honest dealings
- Advocate for sellers and buyers in marketing and purchasing property under the best terms
- Perform comparative market analysis to estimate properties' values
- Organize and validate contracts and other pertinent paperwork
- Develop networks and directly interface with appraisers, lenders, home inspectors, attorneys, mortgage lenders and contractors
- Managed all aspects of property preparation for sellers not living at premises- tank removal, pool inspection, furniture sales, junk removal
- Member of the GSMLS, CJMLS
Broker Associate
Weichert, BHHS, Coldwell Banker Realty
12.2012 - 09.2022
AVP of Compliance
IQOR Inc.
01.2010 - 01.2011
- Parent company of Receivable Management Services
Manager of Operations and Compliance
Receivable Management Services
01.1998 - 01.2010
- Formerly Dun & Bradstreet Receivable Management Services
- Validated both new existing compliance requirements for 1st and 3rd-party collection processes
- Led development of collection processes for full compliance with requirements
- Developed methods to prioritize legal and regulatory updates from federal, state, local sources
- Directed international and domestic compliance coordinators
- Collaborated with HR and Operations to train all associates on regulatory updates.
- Defined operational needs and collaborated with IT teams to meet federal, local, state requirements
- Developed process for local teams and compliance coordinators to handle complaints
Collections Manager
Dun & Bradstreet Receivable Management Services
01.1995 - 01.1998
- Created and initiated functions for recently opened branch office serving major NY State agency based in NYC
- Boosted revenue from $1M to $3M within 18 months
- Directed collection activities for past due accounts with 15+ operational staff
- Ensured timely and accurate revenue forecasts, management of monthly operating budget, guided staff training and mentoring, objective setting and dispute resolution
- Managed financial records department to maintain accuracy
Education
BA - Business Management
Seton Hall University
Skills
- Regulatory Compliance
- Legal Support Services
- Policy Documentation
- Procedure development
- Process Optimization
- Project Management
- Event Management Expertise
- Collaborative Problem-Solving
- MS Word
- MS Excel
- MS PowerPoint
- Real Estate Transactions
- Contract Negotiation
- Client Relationship Management
- Market Trends Evaluation
- Effective Negotiations
- Analytical Problem Solving
- Workflow Optimization
- Budget Management
- Vendor Negotiation Skills
- Quality Control
- Communication proficiency
- Risk Mitigation
Certification
- Center for Real Estate Education Property Management Certification, 2021
- Rocket Homes Real Estate LLC Verified Partner Agent, 2021
- Berkshire Hathaway HomeServices - Honor Society, 2020
Accomplishments
- Authored the proprietary technology manual which housed all functionality and enhancements to each component of the collections computer system providing a central repository of information.
- Residential Real Estate Broker License.
- Accredited Buyer Representative
- Manager of the Presidential Citation Award Program, the highest honor awarded by the CEO acknowledging outstanding leadership ability. Performed destination site inspections, program planning and on-site management of the program agenda to ensure a first-class award recognition experience for 90-120 of the company's highest performing associates.
- Selected as a member of the Quality Assurance Committee established to ensure high standards of commitment to the customer experience.
Timeline
Broker Associate
eXp REALTY LLC
09.2022 - Current
Broker Associate
Weichert, BHHS, Coldwell Banker Realty
12.2012 - 09.2022
AVP of Compliance
IQOR Inc.
01.2010 - 01.2011
Manager of Operations and Compliance
Receivable Management Services
01.1998 - 01.2010
Collections Manager
Dun & Bradstreet Receivable Management Services
01.1995 - 01.1998
BA - Business Management
Seton Hall University
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