Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mary Ann Davenport, LMHC

Crawfordville,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience

Work History

Integration Manager

Community Based Care Integrated Health
01.2014 - Current
  • Integrated Health (CBCIH)
  • CBCIH is subcontracted by Sunshine Health (a Centene Corporation) to implement the Sunshine Health Child Welfare Specialty Plan (CWSP), a Florida Medicaid Managed Care Plan, to provide behavioral and physical health services for children with an open Child Welfare case (Foster Care, Adoption, Independent Livings Service or Guardianship Assistance Program).
  • Responsibilities:
  • · Effective communication as the representative of CBCIH with assigned Community Based Care (CBC) Lead Agencies, foster parents/caregivers, adoptive parents, guardian ad litem, and young adults
  • · Provide technical assistance and training with in person meetings, through Zoom, Teams, phone calls, emails, and texts to the assigned CBC Behavioral Health and Nurse Care Coordinators regarding the Child Welfare Specialty Plan
  • · Compliance monitoring for assigned CBCs with Excel tools to ensure requirements of the contract between CBCHI and Sunshine Health which includes
  • o health care management functions including enrollment, care coordination, utilization management,
  • o qualitative standards and caseload indicators including assessing members and caregivers' needs/skills, assist with appointments, assist caregiver/legal guardian with member access to benefits, participate in discharge planning for members, follow up post discharge with caregivers/legal guardians, participate in child specific staffing meetings)
  • · Review Key Performance Indicators with assigned CBCs that include target goals for enrollment, Health Risk Assessments, Caseload Documentation, Qualitative Documentation Reviews, and Healthcare Effectiveness Data Information Set (HEDIS). Develop improvement plans with the assigned CBC Care Coordinators and staff to ensure members receive the services they need to achieve positive outcomes.
  • Resolved issues and escalated problems with knowledgeable support and quality service

Child Welfare Prepaid Mental Health Plan (CWPMHP)

Florida Coalition For Children
03.2007 - 12.2013
  • The FCCBHN's mission was to ensure the effective provision of services to youth in the Child Welfare system. The FCCBHN worked to integrate Medicaid managed care into the State of Florida's Child Welfare system.
  • Responsibilities:
  • · Participated in the development and implementation of the Medicaid Child Welfare Prepaid Mental Health Plan
  • · Served as the liaison between the CWPMHP and assigned CBCs and their staff, caregivers, members, and provider groups
  • · Provided technical assistance to the CBC Behavioral Health Point of Contact regarding the CWPHMP
  • · Monitored assigned CBCs for compliance with requirements of the contract and agreement between the assigned CBC and CWPMHP including Single Point of Access and utilization management activities
  • · Served as the point of access for residential placements into and out of the CWPMHP. Provided support for the CBCs within the plan and consultation with Children's Mental Health Specialist and CBC outside of the CWPMHP
  • · Assisted with the development of policies and procedures detailing the daily operations of the CWPMHP within the assigned CBCs. Monitored implementation
  • · Committee Member of the Florida Coalition for Children Accreditation/Quality Management Committee
  • Identified members in need of behavioral health interventions and obtained assistance and access from qualified services and programs for members.

Program Director

Devereux Florida, Inc
01.2005 - 03.2007

Devereux Florida a is not for profit agency that provides mental health and developmental disabilities treatment throughout the state. Devereux Florida, Inc. is a component of Devereux Foundation, a nation-wide, mental health and disabilities not for profit organization.

Tallahassee Statewide Inpatient Psychiatric Program (S.I.P.P.) and Therapeutic Group Care Home, Program Director. The S.I.P.P. is a secure residential facility for children and youth ages 11-17 with psychiatric diagnoses. The voluntary residential treatment program has the primary goal of returning the client to a family environment within the community. Services include, but not limited to: assessment and treatment planning; individual, group and family therapy; psychiatric services; medication management; on site education; structured community involvement; life skills and vocational training; substance abuse services; nursing assessments and follow-up.

The Therapeutic Group Home provides residents with 24-hour supervision and instruction while preparing for a less restrictive setting or independent living. Therapeutic Group Care provides growth and development through assessment and treatment planning; individual, group and family therapy; psychiatric services; medication management; academic programming; structured community involvement; life skills and vocational training; substance abuse services; nursing assessments and follow-up.

Responsibilities:

  • Provided ongoing direction and leadership for program operations
  • Started up the Circuit 2 S.I.P.P. and provided program management
  • Provided daily operations and financial management of the S.I.P.P. and The Therapeutic Group Care Home
  • Managed recruitment, hiring, training and development of clinical, nursing, education, and milieu staff
  • Ensured compliance with all licensure, contractual and accreditation requirements
  • Developed policies and procedures, determined and tracked Performance Indicators
  • Supervised program staff, managing and evaluating performance provide high-quality services to program participants
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission
  • Collaborated with the Agency for Health Care Administration (AHCA), Juvenile Court, Department of Children & Families, community mental health providers, community resources, local school personnel

Education

Master of Science - Counseling & Human Systems, Relationship Counseling

Florida State University
Tallahassee, FL
04.1988

Bachelor of Arts - Psychology

Georgia College & State University
Milledgeville, GA
06.1984

Skills

  • Excellent Communication
  • Team Building
  • Planning and Coordination
  • Organization and Time Management
  • Attention to Detail
  • Decision-Making
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Self-Motivated
  • Interpersonal Communication
  • Problem-Solving
  • Written Communication

Affiliations

Licensure/Affiliation
  • Licensed Mental Health Counselor – MH 16695
  • American Counseling Association
  • Solution Focus Universe – Solution Focused Brief Therapy

Timeline

Integration Manager

Community Based Care Integrated Health
01.2014 - Current

Child Welfare Prepaid Mental Health Plan (CWPMHP)

Florida Coalition For Children
03.2007 - 12.2013

Program Director

Devereux Florida, Inc
01.2005 - 03.2007

Master of Science - Counseling & Human Systems, Relationship Counseling

Florida State University

Bachelor of Arts - Psychology

Georgia College & State University
Mary Ann Davenport, LMHC