Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Ann Justin

Maple Grove,Minnesota

Summary

I am a dedicated Certified Optician with 41 years of experience committed to providing excellent patient care. I harbor a deep understanding of both the clinical and business sides of eyecare. I excel at ensuring precise eyewear fittings, guiding patients in the best eyewear solutions based on doctor recommendations, and enhancing the overall optical experience. My extensive background in healthcare has strengthened my ability to communicate effectively with patients, manage clinical workflows, maintain professionalism, and ensure a positive patient experience.

Overview

37
37
years of professional experience

Work History

Licensed Optician

Northwest Eye
Maple Grove, Minnesota
06.2003 - Current
  • Provided frame and lens consultations based on prescriptions and doctors' recommendations
  • Processed vision insurance claims manually
  • Placed orders with labs and vendors and inspected each order before dispensing
  • Provided patient services such as dispensing, eyewear adjustments, and minor repairs

Licensed Optician

Health Partners
Minneapolis, Minnesota
01.1989 - 01.2002
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
  • Provided training and mentorship to new staff who had minimal prior experience
  • Submitted inventory orders and restocked upon arrival
  • Created a work schedule

Education

Some College (No Degree) -

Bemidji State University
Bemidji, MN

Skills

  • Frame fitting
  • Lens edging
  • Visual inspection
  • Order inspection
  • Insurance processing
  • Patient care and Satisfaction

Timeline

Licensed Optician

Northwest Eye
06.2003 - Current

Licensed Optician

Health Partners
01.1989 - 01.2002

Some College (No Degree) -

Bemidji State University
Mary Ann Justin