Summary
Overview
Work History
Education
Skills
Timeline
Generic

Philip Rinker

Newport News ,VA

Summary

Adept at exceeding sales targets and enhancing customer satisfaction, I leveraged my expertise in frame selection and exceptional communication skills at Visionworks and America's Best. My collaborative spirit and problem-solving acumen contributed to a positive team environment, driving sales through in-depth knowledge of corrective lens options. Licensed optical professional with strong expertise in eyewear fitting, lens customization, and patient care. Skilled in managing optical equipment, conducting precise measurements, and ensuring top-quality vision solutions. Focused on team collaboration and consistently achieving positive outcomes. Adaptable and dependable, recognized for strong interpersonal skills and attention to detail. Optical professional with comprehensive understanding of vision care and eyewear solutions. Proven ability to provide exceptional service and accurate fittings, contributing to high customer satisfaction. Committed to teamwork and adaptable to evolving client needs, with strong technical proficiency and attention to detail. Motivated Optician with demonstrated ability in working well in busy environments. Leads successful teams with dynamic coaching skills. Friendly professional delivers positive engagement to put customers at ease.

Overview

12
12
years of professional experience

Work History

Licensed Optician

Visionworks
08.2015 - Current
  • Resolved customer complaints professionally and effectively to maintain positive client relationships.
  • Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
  • Exceeded sales targets consistently by utilizing excellent communication skills and product knowledge expertise when assisting customers.
  • Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
  • Increased sales through expert knowledge of lens types, materials, and coatings for various customer needs.
  • Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
  • Collaborated with the optometrist to create a seamless experience for patients during eye exams and prescription updates.

Licensed Optician

Americas Best
03.2013 - 06.2015
  • Built rapport with clients through attentive listening skills and genuine interest in their vision needs.
  • Exceeded sales targets consistently by utilizing excellent communication skills and product knowledge expertise when assisting customers.
  • Increased sales through expert knowledge of lens types, materials, and coatings for various customer needs.
  • Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
  • Conducted regular inspections of display cases to keep them clean and organized at all times for optimal presentation of merchandise.

Education

Optician -

Norfolk Vocational
Norfolk, VA
06.1993

Skills

  • Customer Service
  • Computer Skills
  • HIPAA Compliance
  • Insurance Verification
  • Frame Selection
  • Retail Sales
  • Optical orders
  • Prescription Interpretation
  • Contact lens
  • Corrective lens options
  • Transaction Processing
  • Eyewear Adjustments
  • Frame fitting
  • Lab Ordering
  • Eyeglass repair
  • Contact lens fitting
  • Insurance Billing
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Excellent Communication

Timeline

Licensed Optician

Visionworks
08.2015 - Current

Licensed Optician

Americas Best
03.2013 - 06.2015

Optician -

Norfolk Vocational
Philip Rinker