Maryann McNulty
410 7th St Spark ,NV
Summary
Accomplished Bar General Manager with a proven track record at Mesquite Gaming, enhancing sales and profitability through strategic leadership and strong multitasking abilities. Expert in fostering team collaboration and delivering exceptional customer service, I've driven financial stability and cultivated lasting relationships, ensuring long-term organizational growth.
Overview
12
12
years of professional experience
Work History
Bartender
The Brass Taps Bar And Grille
Reno, NV
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Lead Cocktail Server
Legends Bay Casino
Sparks, NV
08.2022 - 08.2024
- Streamlined drink preparation process for a more efficient and timely service to guests.
- Participated in inventory management tasks, maintaining adequate stock levels for daily operations.
- Efficiently coordinated simultaneous drink requests while ensuring top-notch service.
- Promoted upselling strategies among team members to maximize revenue opportunities.
Lead Cocktail Server
Sands Casino
Reno, NV
01.2020 - 08.2022
- Utilized strong multitasking skills to manage simultaneous drink orders while maintaining excellent customer interactions.
- Promoted upselling strategies among team members to maximize revenue opportunities.
- Trained new team members on proper serving techniques and company policies, promoting consistency across staff.
- Developed lasting relationships with regular clientele by remembering preferences and anticipating needs.
Bar General Manager
Mesquite Gaming
Las Vegas, NV
03.2016 - 01.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Egg Works
Las Vegas, NV
03.2013 - 06.2016
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Education
Bachelor Of General Studies - Business
Wooster High School
Reno, Nv01.2003
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Engaging personality
Accomplishments
TAM alcohol awareness card ServSafe
Timeline
Bartender
The Brass Taps Bar And Grille
10.2024 - Current
Lead Cocktail Server
Legends Bay Casino
08.2022 - 08.2024
Lead Cocktail Server
Sands Casino
01.2020 - 08.2022
Bar General Manager
Mesquite Gaming
03.2016 - 01.2020
General Manager
Egg Works
03.2013 - 06.2016
Bachelor Of General Studies - Business
Wooster High School