Maryann Peavey
Standish,ME
Summary
Dynamic General Manager with a proven track record at Nouria Energy, excelling in operations management and team leadership. Enhanced efficiency through strategic process improvements and effective inventory control, resulting in increased profitability. Skilled in training and development, fostering a collaborative environment that consistently meets organizational goals.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
10
10
years of professional experience
Work History
General Manager
Nouria Energy
08.2023 - Current
- Collaborated with teams to streamline operational processes and enhance efficiency.
- Assisted in managing daily operations to ensure smooth workflow and productivity.
- Supported inventory management through accurate tracking and reporting systems.
- Learned safety protocols to maintain a secure working environment for all staff.
- Participated in team meetings to contribute ideas for process improvements and solutions.
- Engaged in training opportunities to build skills related to general management responsibilities.
- Adapted quickly to changing demands, demonstrating flexibility in task execution and priorities.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed familiarity with industry tools and software to support operational tasks efficiently.
Store Manager
Mapes Industries
05.2022 - 08.2023
- Managed daily store operations, ensuring efficient workflow and optimal customer service.
- Trained and supervised staff, fostering a collaborative and productive team environment.
- Implemented inventory control measures, reducing stock discrepancies and enhancing order accuracy.
- Analyzed sales data to identify trends, informing strategic merchandise placement.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Store Manager
Energy North Group
10.2021 - 05.2022
- Developed promotional displays to enhance product visibility and drive sales performance.
- Conducted regular audits of store processes, ensuring compliance with company policies and standards.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Nouria Energy
07.2015 - 10.2019
- Collaborated with corporate teams to align local strategies with broader organizational objectives.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Education
GED
PAE
Portland, ME05-1995
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Staff training
- Inventory control
- Customer relationship management
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Schedule management
- Labor cost controls
- Deadline oriented
- Vendor relationships
- Consistently meet goals
- Recruitment
- Expense control
Timeline
General Manager
Nouria Energy
08.2023 - Current
Store Manager
Mapes Industries
05.2022 - 08.2023
Store Manager
Energy North Group
10.2021 - 05.2022
Store Manager
Nouria Energy
07.2015 - 10.2019
GED
PAE
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