Dynamic professional with experience at Essex County Social Services, skilled in relationship building and active listening. Proven ability to advocate for clients and enhance their well-being through tailored interventions. Committed team player with a strong foundation in food safety and a positive attitude, ensuring compliance and client satisfaction in all endeavors.
Work History
Cafeteria Aide
Toms River Regional Schools
Assisted students during meal service, maintaining orderly cafeteria flow and positive dining environment.
Served lunches and beverages while following portioning, food safety, and sanitation procedures.
Sanitized cafeteria tables, trays, and serving areas to maintain clean, compliant operations.
Stocked food items, utensils, and supplies to keep service lines fully prepared.
Monitored student behavior during mealtimes, reinforcing safety and cafeteria expectations.
Maintained a clean and sanitary dining environment for patrons, ensuring their comfort and safety.
Social Worker
24 Years 5 Months
Essex County Social Services | 09.1976 - 02.2001
Assessed client needs and risk factors to determine appropriate social service interventions.
Coordinated referrals to housing, healthcare, and community resources for vulnerable families.
Documented case notes, service plans, and confidential records in compliance with agency standards.
Monitored client progress and updated intervention plans based on changing needs.
Interviewed clients and family members to gather information for intake and eligibility determinations.
Advocated for client access to benefits, protective services, and long-term support programs.
Updated client documentation for accurate, compliant and current records.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Supported clients and families with empathy and compassion during difficult times.
De-escalated stressful situations through individual and family crisis interventions.
Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Advocated for clients to assure respected rights and wishes.
Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
Maintained regular contact with clients by calling and visiting clients' homes.
Conducted home visits to assess living environment and facilitate access to necessary resources.
Monitored clients' progress and adapted treatment plans to meet changing needs.
Assisted clients with navigating and accessing social services such as housing and medical care.
Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
Conducted comprehensive assessments for individuals and families to identify needs, leading to personalized intervention plans.
Enhanced protective measures for children and vulnerable adults with thorough investigations and interventions.
Conducted home visits to assess living conditions and provide in-situ support, improving client safety and well-being.
Built strong, trust-based relationships with clients, facilitating effective support and advocacy.
Notary Signing Agent
4 Years 4 Months
Mary Ann Ruocco Notary Service | 06.2002 - 10.2006
Assisted students during meal service, maintaining orderly cafeteria flow and positive dining environment.
Served lunches and beverages while following portioning, food safety, and sanitation procedures.
Sanitized cafeteria tables, trays, and serving areas to maintain clean, compliant operations.
Stocked food items, utensils, and supplies to keep service lines fully prepared.
Monitored student behavior during mealtimes, reinforcing safety and cafeteria expectations.
Maintained a clean and sanitary dining environment for patrons, ensuring their comfort and safety.