Pamela Rosenthal
UnityPoint Health Trinity
Rock Island,IL
Summary
Detail-oriented Cafeteria Aide with strong time management and organizational skills. Experienced in food preparation and customer service, dedicated to delivering exceptional dining experiences while adhering to strict hygiene standards.great customer service
Work History
Cafeteria Aide
- Assisted in food preparation and service, ensuring compliance with health and safety standards.
- Managed inventory of supplies, maintaining accurate stock levels for efficient operations.
- Supported kitchen staff during meal service, optimizing workflow and enhancing customer satisfaction.
- Maintained cleanliness and organization of dining area, promoting a positive dining experience for patients and visitors.
- Maintained organized, clean cooking and serving space by sanitizing countertops, sweeping, mopping and breaking down soup, salad and hot bars.
- Maintained a clean and sanitary dining environment for patrons, ensuring their comfort and safety.
- Processed payments and accurately made change using POS system and cash registers.
- Prepared and disposed of food, using proper food labeling, handling and safety techniques.
- Provided support to catering events held at the facility, contributing to successful outcomes for clients and guests.
- Followed strict health code regulations while handling food items to minimize risks of contamination or illness outbreaks among patrons.
- Addressed customer inquiries or concerns promptly, demonstrating excellent problem-solving skills.
- Enhanced customer satisfaction by providing efficient and courteous service in the cafeteria.
- Handled cash transactions accurately and efficiently, ensuring proper accounting at the end of each shift.
- Participated in training new hires, fostering teamwork and building a positive work environment.
- Monitored food quality and presentation on serving lines, maintaining high standards for customer satisfaction.
- Cleaned and sanitized surfaces, tools, and equipment.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Restocked condiments, beverages, and utensils per expected use levels.
- Provided exemplary service to students, staff, and visitors.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Addressed customer complaints and inquiries to verify satisfaction.
- Established rapport with customers by providing friendly and attentive service.
Education
High School Diploma
Skills
Food safety
Cash handling
Cleaning protocols
Meal preparation
Sanitation practices
Payment processing
Record keeping
Food storage procedures
POS systems
Hygiene standards
Cash handling experience
State servsafe food handler
Able to lift number lbs.
Problem-solving
Cleaning and sanitizing
Cleaning and sanitation
Verbal and written communication
Food handling safety
Money handling
Restocking and storage procedures
Cafe inventory
Teamwork
Customer service
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Customer satisfaction
Organizational skills
Customer engagement
Cash register operation
Additional Information
Very customer friendly
Timeline
Cafeteria Aide
UnityPoint Health Trinity
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Alleman High School
High School Diploma
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