Results-driven sales associate experienced in customer relationship management and sales strategies. Known for delivering exceptional service, fostering customer engagement, and collaborating with team members to achieve sales goals.
Overview
18
18
years of professional experience
Work History
Sales Associate
Soma
Mesa, Arizona
11.2025 - Current
Collaborated with team members to achieve daily sales goals and promotions.
Engaged customers in conversations to enhance their shopping experience effectively.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Floral Designer
AJ's Fine Foods
Mesa, Arizona
12.2024 - Current
Designed custom floral arrangements for various occasions and customer preferences.
Selected fresh flowers and materials to ensure quality and aesthetic appeal.
Prepared floral orders for delivery, ensuring accuracy and presentation standards.
Engaged with customers to provide exceptional service and product knowledge.
Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Floral Designer
Fry's Food Stores
Gilbert, Arizona
03.2024 - 11.2024
Assisted customers in choosing suitable floral gifts for events and celebrations.
Maintained cleanliness and organization of the floral department workspace.
Engaged with customers to provide exceptional service and product knowledge.
Maintained proper storage conditions for all flowers in the shop.
Ensured that all products were properly priced before being displayed in the shop.
Sales Associate
Pottery Barn
Phoenix, Arizona
10.2022 - 01.2023
Collaborated with team members to achieve store sales goals.
Helped customers find specific products, answered questions, and offered product advice.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Answered incoming telephone calls to provide store, products and services information.
Maintained visual merchandising standards to enhance product displays.
Sales Associate
Pottery Barn
Chandler, Arizona
05.2010 - 05.2012
Assisted customers in selecting home furnishings and decor styles.
Provided product knowledge to educate customers on features and benefits.
Organized inventory and restocked shelves to ensure product availability.
Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Bath & Body Works
11.2008 - 04.2010
Processed customer transactions accurately at the point of sale.
Organized inventory and restocked shelves to ensure product availability.
Handled customer inquiries and resolved issues promptly and professionally.
Upsold additional items based on customer interests and needs.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.