Mary Ann Wallinger
Customer Service Associate
Star
Overview
39
39
years of professional experience
Work History
Administrator Coordinator
BOISE SCHOOL DISTRICT - DISTRICT SERVICES CENTER
09.1999 - 05.2018
- Orchestrated daily operations for administrative functions at the district services center.
- Managed scheduling and logistics for district-wide meetings and events.
- Provided support to staff regarding district policies and procedures.
- Developed and maintained a yearly program budget of 1.2 million dollars.
- Conducted weekly staff meetings to ensure alignment and communication.
- Designed and implemented staff development training programs.
- Supervised and evaluated the performance of 75 teachers.
- Collaborated with various departments to optimize communication channels and improve workflow efficiency.
- Organized materials and resources essential for educational programs within the district services center.
- Handled confidential information with utmost professionalism and discretion.
- Resolved inter-employee or inter-departmental conflicts in a timely and effective manner.
- Established administrative processes to enhance organizational efficiency.
- Ensured adherence to all applicable laws, regulations, and educational standards.
- Facilitated the onboarding of new employees by providing orientation materials and training resources.
- Assisted with special projects to achieve organizational objectives.
- Reviewed documents and gathered supplementary information to ensure accurate paperwork and prevent delays.
- Generated memos, letters, and other documents to foster internal and external communication.
- Recruited, interviewed, and selected qualified employees to fill vacant positions.
Lead Teacher
SAN JUAN UNIFIED SCHOOL DISTRICT EARLY CHILDHOOD E
07.1999 - 05.1999
- Developed and delivered engaging lesson plans tailored for diverse early childhood learners.
- Coordinated classroom activities to foster social and emotional development.
- Mentored and guided new teachers in implementing effective instructional strategies and classroom management techniques.
Store Manager
ARMY - AIRFORCE EXCHANGE
08.1979 - 05.1985
- Managed all daily store operations and ensured strict adherence to company policies.
- Supervised staff to uphold high standards of customer service and foster team morale.
- Oversaw comprehensive inventory management and directed product restocking processes.
- Implemented strategic merchandising to enhance product display and customer appeal.
- Addressed and resolved customer inquiries and complaints to ensure satisfaction and build loyalty.
- Liaised with vendors to ensure timely delivery of products and essential supplies.
- Recruited, trained, and supervised new store employees.
- Executed daily store operations, including opening and closing procedures and accurate cash handling.
- Managed inventory tracking through cycle counts and audits to minimize loss.
- Created weekly work schedules for all store personnel.
- Directed inventory management encompassing cycle counts, audits, and shrinkage control initiatives.
- Oversaw daily banking activities, including deposits and withdrawals.
- Ensured full compliance with safety regulations and company policies.
- Enhanced workflow productivity by recruiting, managing, and developing top-performing talent.
- Formulated strategies to maximize sales and achieve profitability targets.
- Designed and executed visually appealing displays and signage to drive customer purchases.
- Delegated tasks to staff, establishing clear priorities and objectives.
- Provided leadership, insights, and mentorship to newly hired employees, imparting knowledge of various company programs.
- Monitored inventory levels and placed new merchandise orders to maintain optimal stock levels.
- Implemented successful business strategies to increase revenue and penetrate new markets.
Education
MASTER OF ARTS - EDUCATION ADMINISTRATION
National American University
Sacramento04.1996
BACHELOR OF SCIENCE - EDUCATION K-12
Mansfield University of Pennsylvania
Mansfield, PA05.1973
Timeline
Administrator Coordinator
BOISE SCHOOL DISTRICT - DISTRICT SERVICES CENTER
09.1999 - 05.2018
Lead Teacher
SAN JUAN UNIFIED SCHOOL DISTRICT EARLY CHILDHOOD E
07.1999 - 05.1999
Store Manager
ARMY - AIRFORCE EXCHANGE
08.1979 - 05.1985
BACHELOR OF SCIENCE - EDUCATION K-12
Mansfield University of Pennsylvania
MASTER OF ARTS - EDUCATION ADMINISTRATION
National American University