Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Maryanna Gavira

Phoenix,AZ

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Cosmetologist

Great Clips
06.2024 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by completing all hair cuts within required time standards.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

National Passport Information Center

U.S Department Of State
02.2022 - 06.2022
  • Provided information on what the customer needed to provide to get ready to apply for a passport.
  • I would schedule emergency appointments at the passport center for those who needed to travel within two weeks.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Front Office Receptionist

KidzSPOT Pediatric Therapy
02.2019 - 02.2022
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • I was responsible for calling each insurance company and gathering all benefit information as well as making sure to send authorizations when needed.
  • Contributed to the company''s positive image by consistently delivering exceptional service to clients and visitors.
  • Also a huge task I took on was writing up money from insurance companies and had to make sure all payments were written up by the end of each month meeting our monthly quota. I never had an issue meeting the quota.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Office Manager Amber Hook: (602) 432-9917
  • Owner Stacee Danner: (480) 606-8758


Education

High School Diploma -

Greenway High School
3930 W Greenway Rd
05.2014

Academy of Beauty - Certificate Of Cosmetology

Thee Studio Academy of Beauty
8046 N 19th Ave Phoenix, AZ 85021
11-2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Computer skills
  • Active listening
  • Calm under pressure
  • Verbal communication

Interests

  • Volunteering for my community softball organization as a coach
  • Participating in local clean-up initiatives


Timeline

Cosmetologist

Great Clips
06.2024 - Current

National Passport Information Center

U.S Department Of State
02.2022 - 06.2022

Front Office Receptionist

KidzSPOT Pediatric Therapy
02.2019 - 02.2022

High School Diploma -

Greenway High School

Academy of Beauty - Certificate Of Cosmetology

Thee Studio Academy of Beauty

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