Joshua Lefever
Dallastown,PA
Summary
Dynamic stylist, excelling in customer service, hair cutting and coloring. Recognized for enhancing client satisfaction through personalized, in-depth consultations and achieving sales goals by promoting salon products and services. Adept at leading a team and skilled at training staff to elevate service quality and performance.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Assistant Manager
Great Clips
2020 - 10.2023
- Supervised daily operations, ensuring efficient service and customer satisfaction.
- Managed staff schedules to maximize productivity and service quality.
- Increased retail sales by 8%; regularly promoting salon products and educating clients on their benefits.
- Achieved personal sales goals by upselling products to meet individual needs.
- Implemented inventory management practices to optimize product availability and reduce waste.
Assistant Salon Manager
Hair Cuttery
10.2017 - 03.2020
- Elevated service quality by efficiently managing daily salon operations.
- Boosted productivity through effective appointment and staff scheduling.
- Ensured optimal inventory levels by managing stock control and reordering processes.
- Mentored five employees to enhance performance and achieve business objectives.
- Achieved over 95% positive reviews by delivering exceptional customer service.
Education
Cosmetology License - Cosmetology
Empire Beauty School
Lancaster, PA05-2012
GED -
Hempfield High School
Landisville, PA01-2011
Skills
- Customer service
- Adaptability and flexibility
- Active listening
- Quick learner
- Hair styling
- Styling tools
- Razor cutting expert
- Blow-dry styling
- Precision cutting
- Texturizing and thinning
- Clipper cutting
- Client consultation
Certification
- Cosmetology Teacher License - 2017
Languages
American Sign Language
Full Professional
Timeline
Assistant Salon Manager
Hair Cuttery
10.2017 - 03.2020
Assistant Manager
Great Clips
2020 - 10.2023
Cosmetology License - Cosmetology
Empire Beauty School
GED -
Hempfield High School