Maryanna Sapp
Marietta,GA
Summary
Driven and resourceful administrative professional with 3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Collections Manager
Carmax Auto Finance
08.2024 - Current
- Maximized debt recovery with timely identification and escalation of high-risk accounts to management for further action.
- Boosted efficiency through effective use of collections software to track accounts and monitor progress towards goals.
- Increased overall effectiveness by 5% through ongoing assessment of personal performance metrics, identifying areas for improvement and implementing relevant strategies accordingly.
- Fostered positive working relationships within the team by offering constructive feedback and collaborating effectively on shared projects.
Mathematics Coach
Wyzant
05.2020 - Current
- Assisted 30+ students with collegiate math coursework, averaging 20% grade improvement.
- Designed and implemented individualized curricula for 20+ K-12 students, enhancing their comprehension and critical thinking skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Maintained detailed records of each student's progress, allowing for targeted instruction and continuous improvement.
Constituent Services Intern
Dekalb County Board of Commissioners
08.2022 - 02.2023
- Supported legislative staff with drafting correspondence and policy updates, ensuring timely communication with constituents.
- Conducted comprehensive research on local policy issues to better inform constituents of ongoing developments.
- Prepared weekly reports on case progress, highlighting key milestones achieved and pending actions needed for resolution.
- Demonstrated strong interpersonal skills while working with diverse constituents from various socioeconomic backgrounds.
- Collaborated with 30 permanent staff, 10 fellow interns and 2 volunteers.
Chief Financial Officer
HA Office 515, INC
05.2019 - 11.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Analyzed operational issues and implemented corrective action to maximize profits.
- Achieved $80,000 in sales by closing key client deals, contributing to company growth and client satisfaction.
- Directed budget development, creation of budgetary controls and recordkeeping systems and investment management.
IT Support Specialist
Furman University
08.2020 - 01.2022
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Delivered onsite technical support for 40+ employees.
Education
BBA - Economics
Kennesaw State University
Kennesaw, GA05.2024
Skills
- Microsoft Office Suite (Excel, Publisher)
- Lead Generation
- Account Management
- CRM Software
Certification
- 2025 IIBA Certified Business Analysis Professional
- 2024 Microsoft Office Specialist
- Young Risk Professionals
- Women in Technology
References
Will provide upon request.
Timeline
Collections Manager
Carmax Auto Finance
08.2024 - Current
Constituent Services Intern
Dekalb County Board of Commissioners
08.2022 - 02.2023
IT Support Specialist
Furman University
08.2020 - 01.2022
Mathematics Coach
Wyzant
05.2020 - Current
Chief Financial Officer
HA Office 515, INC
05.2019 - 11.2022
BBA - Economics
Kennesaw State University
- 2025 IIBA Certified Business Analysis Professional
- 2024 Microsoft Office Specialist
- Young Risk Professionals
- Women in Technology
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