Mary April Brow
San Juan Capistrano,CA
Summary
Driven professional with a proven track record at Towne Parke, enhancing patient comfort and reducing falls risk through vigilant supervision and compassionate care. Skilled in patient communication and basic medical terminology, adept at maintaining patient privacy and improving team updates. Demonstrates stress tolerance and a results-oriented approach, significantly increasing patient morale.
Overview
8
8
years of professional experience
Work History
Patient Sitter
Towne Parke
11.2022 - 08.2023
- Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Maintained a safe environment for patients with cognitive impairments, intervening when necessary to prevent harm.
- Improved communication between nursing staff and patients by regularly updating on patient status and needs.
- Provided compassionate care to patients, assisting such as feeding and personal hygiene.
- Increased patient morale through engaging conversation and companionship throughout their hospital stay.
- Monitored progress and documented patient health status changes to keep care team updated.
Dinner Server
Ivy Park
02.2023 - 05.2023
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- serve residents, family members and visitors in a professional manner
- Take residents and guest food and beverage
- Meticulously documented patient meal selections, allowing for accurate communication with kitchen staff and efficient order preparation.
- Ensured proper food handling techniques were consistently followed, minimizing the risk of contamination or spoilage.
- Kept detailed records of any changes in patients'' diets or preferences, facilitating seamless updates as needed.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Maintained clean and safe work environment.
- Inspected dishes and utensils for cleanliness.
Produce
Pavillions
02.2020 - 07.2020
- Pleasantly greeted customers and provided prompt and courteous service.
- Sorted and packaged produce items to prepare for display.
- labeling and pricing.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
School Receptionist
Saddleback Community College
10.2019 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided support by copying, faxing, and filing documents.
Bakery Clerk
Walmart
11.2015 - 06.2016
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Education
Associate of Science - Health Sciences
Saddleback College
Mission Viejo, CA12.2021
High School Diploma -
Mar Vista Senior High School
Imperial Beach, CA06.2015
Skills
- Basic medical terminology
- Stress Tolerance
- Feeding Assistance
- Patient Communication
- Light Housekeeping
- Maintaining patient privacy
- Patient Monitoring
- Housekeeping abilities
- Housekeeping
- Meal Preparation
- Compassionate Care
Timeline
Dinner Server
Ivy Park
02.2023 - 05.2023
Patient Sitter
Towne Parke
11.2022 - 08.2023
Produce
Pavillions
02.2020 - 07.2020
School Receptionist
Saddleback Community College
10.2019 - 12.2019
Bakery Clerk
Walmart
11.2015 - 06.2016
Associate of Science - Health Sciences
Saddleback College
High School Diploma -
Mar Vista Senior High School
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