Dynamic Administrative Assistant with a proven track record at Velasquez Performance Exhaust Inc, excelling in customer service and data entry. Streamlined invoice processing, enhancing financial accuracy, while fostering strong relationships through effective communication. Proficient in Microsoft Excel and skilled in problem-solving, ensuring efficient office operations and improved document organization.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Velasquez Performance Exhaust Inc
10.2014 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
Education
High School Diploma -
West Aurora High School
Aurora, IL
05-2013
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Excel
File organization
Computer proficiency
Critical thinking
Strong problem solver
Scheduling and calendar management
Verbal communication
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Velasquez Performance Exhaust Inc
10.2014 - Current
High School Diploma -
West Aurora High School
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