Marybel Ayala
Wingate,NC
Summary
Motivated professional with a strong work ethic and proven adaptability in fast-paced environments. Known for exceptional interpersonal skills, effective multitasking, and strong time management, consistently delivering high-quality results. Thrives under pressure, contributes to team goals, and quickly masters new skills to support company growth. Committed to continuous learning and professional development.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Ambassador Physical Therapy
08.2025 - Current
- Managed patient scheduling, intake, and registration, ensuring smooth daily operations and excellent patient experience.
- Verified insurance coverage, obtained prior authorizations, and maintained accurate records in the electronic health record (EHR) system.
- Processed medical billing and coding tasks, including claim submission, authorization follow-ups, and denial resolution to maximize timely reimbursements.
- Collaborated with therapists, physicians, and insurance providers to ensure compliance with billing regulations and optimize clinic revenue cycle management.
- Maintained detailed and organized documentation, supporting accurate reporting and clinical workflow efficiency.
Medical Scribe
Scribe America
03.2018 - 10.2018
- Documented patient encounters in real time within the Electronic Health Record (EHR) system.
- Accurately recorded medical histories, physical exams, assessments, and treatment plans while assisting physicians during patient visits.
- Reviewed and updated patient charts with medications, allergies, and diagnostic results.
- Entered orders for labs, imaging, and referrals as directed by healthcare providers.
- Ensured detailed and compliant documentation to support medical coding and billing processes.
- Maintained strict confidentiality of patient information in accordance with HIPAA regulation
Medical Assistant
Family Practice Associates
03.2005 - 06.2007
- Managed patient scheduling and daily flow for 30–50 patients per day, providing professional front-desk support and welcoming visitors.
- Performed accurate data entry and maintained 100% compliance with medical records in electronic health record (EHR) systems.
- Verified insurance coverage and obtained prior authorizations for dozens of patients weekly, streamlining administrative processes.
- Maintained medical supply inventory and restocked 10+ exam rooms, ensuring equipment functionality and readiness.
- Assisted with pre-operative preparation and provided post-operative care instructions to 15–20 patients weekly.
- Administered physician-directed injections and medications; performed diagnostic tests including 20+ EKGs, spirometry, and audiograms per week.
- Educated patients on medications, procedures, and treatment plans, supporting improved compliance and outcomes.
Education
Certification - Medical Billing And Coding
DeVry University
Illinois City, IL09-2024
Associate of Science - Nursing
High Plains Technology Center
Woodward, OK06-2014
High School Diploma -
Department of Education State of Oklahoma
Oklahoma City, OK02-2010
Skills
- Experienced healthcare professional with expertise in Medical coding, diagnostic accuracy, and patient record management
- Proficient in Healthcare software, medical terminology, and clinical support services
- Strong Data entry and medical transcription skills
- Collaborative team player with proven Teamwork and relationship-building skills
- Maintains Professionalism and HIPAA compliance in all tasks
- Adept at Organizational processes, order processing, and regulatory adherence
Certification
- Kansas Department of Health and Environment: Kansas Certified Nurse Aide, CERTIFICATE NO: 112061, Issue Date: 07/22/1999
- Kansas Department Of Health & Environment Health Occupations Credentialing: Certified Medication Aide, Kansas Credential #: 112061, Issue Date: 07/14/2004-07/14/2006
- Oklahoma State Department Of Health Nurse Aide Certification: LONG TERM CARE AIDE, 37V502880614, Issue Date: 06/30/2016
- American Health Information Management Association (AHIMA): Certified Coding Associate (CCA), Credential #: 275818, Issue Date: 03/19/2025
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Patient Care Coordinator
Ambassador Physical Therapy
08.2025 - Current
Medical Scribe
Scribe America
03.2018 - 10.2018
Medical Assistant
Family Practice Associates
03.2005 - 06.2007
High School Diploma -
Department of Education State of Oklahoma
Certification - Medical Billing And Coding
DeVry University
Associate of Science - Nursing
High Plains Technology Center