MARYBELLA BARRALES
Bakersfield,CA
Summary
With almost 3 years in banking, I've developed my skills to become detail-oriented with exceptional communication and teamwork skills. Grew a strong ability to quickly adapt to a changing environment. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, focusing on optimizing processes. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Universal Banker
Mechanics Bank
Bakersfield, CA
09.2024 - Current
- Achieved a regional award for #1 UB during the 4th quarter of 2025 for production.
- Collaborated with team members to streamline operational workflows, improving service delivery times.
- Secured favorable rates for clients, increasing our branch deposit percentage.
- Proficient in all business and personal account opening procedures.
- Communicated proactively with customers to identify needs, enhancing service delivery and contributing to key performance indicators.
- Demonstrated skill in preparing detailed opening and closing reports.
- Maintain compliance with policies and procedures daily.
- Processed loan applications, maintaining compliance with bank policies and regulations.
Customer Service Representative
Mechanics Bank
Bakersfield, CA
02.2024 - 09.2024
- Engaged deeply with customers.
- Processed all teller transactions.
- Offered sticky products, merchant services, and Credit Cards.
Person in Charge
Panda Express
Bakersfield, CA
10.2022 - 02.2024
- Successfully resolved customer complaints and resolved tough situations.
- Managed store operations. Managed store vault while documenting any outages each night.
Education
Bachelor of Science - Business Management
California State University
Bakersfield, CA01.2024
Skills
- KPI Development and Tracking
- Loan Origination and Processing
- Regulatory and Compliance Knowledge
- Team Leadership and Cross-Training
- Problem-Solving and Conflict Resolution
- Document preparation
- Bilingual
Timeline
Universal Banker
Mechanics Bank
09.2024 - Current
Customer Service Representative
Mechanics Bank
02.2024 - 09.2024
Person in Charge
Panda Express
10.2022 - 02.2024
Bachelor of Science - Business Management
California State University