MyJoi Bates
Blue Island,IL
Summary
Driven prospect law student with an understanding of legal principles and procedures gained through academic training. Possess strong research skills,and providing insightful analysis on complex legal issues. Demonstrated ability to work in fast-paced environments, prioritizing tasks effectively while maintaining high levels of accuracy. Proven track record of contributing positively to team dynamics and collaborating successfully on group projects.
Overview
4
4
years of professional experience
Work History
Universal Banker
Midland States Bank
Champaign, IL
04.2024 - Current
- Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Monitored economic trends to forecast impacts on banking operations and advise clients accordingly.
- Customized products and services to meet specific banking requirements.
Project Management Assistant
Project H.O.O.D
Chicago, IL
01.2022 - Current
- Created project status presentations for delivery to customers or project personnel.
- Provided guidance and direction to junior staff members working on specific aspects of a project.
- Researched central project issues and prepared concise summaries and detailed reports showcasing information.
- Facilitated communication between various stakeholders involved in a given initiative.
Risk Analyst, Legal Intern
After School Matters Inc.
Chicago, IL
03.2024 - 08.2024
- Advised senior management on appropriate actions based on results from analyses.
- Performed statistical analyses to identify trends, variations, patterns and insights.
- Designed programs and protocols to control company loss and minimize adverse financial impact.
- Maintained confidentiality of sensitive client information at all times.
Customer Support Specialist
Target
Chicago, IL
02.2021 - 01.2023
- Maintained audit trail and statistical records of problems and conditions reported by client.
- Followed up with customers after issue resolution to ensure their satisfaction with the outcome.
- Created detailed reports on customer feedback for management review.
- Prioritized workloads to meet customer needs and maintain established deadlines in fast-paced environment.
Education
Bachelor of Arts - Pre Law-Political Science
University of Illinois At Urbana-Champaign
Champaign, IL12-2024
Skills
- Customer needs assessment
- Cash handling proficiency
- Performance tracking
- Document preparation
- Legal research
- Oral communication
- Client relations
- Electronic filing system organization
- Complaint resolution
- Decision-making
- Team development
- Salesforce Software Proficiency
- CRM Software
- Attention to detail
Accomplishments
- James Scholar Honors Program
- Dean's List University of Illinois (4 semesters 2022-2023)
Affiliations
- Treasurer- Black Student Association (BSA)
- "STRONG 100" Mentor Organization (Diversity Affairs)
- Data Analytics (STEM Club)
Timeline
Universal Banker
Midland States Bank
04.2024 - Current
Risk Analyst, Legal Intern
After School Matters Inc.
03.2024 - 08.2024
Project Management Assistant
Project H.O.O.D
01.2022 - Current
Customer Support Specialist
Target
02.2021 - 01.2023
Bachelor of Arts - Pre Law-Political Science
University of Illinois At Urbana-Champaign
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