Results-driven financial support professional with focus on detail, excelling in client support, account management, and team collaboration.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Registered Client Service Associate
Morgan Stanley
Glens Falls, NY
08.2024 - Current
Collaborate as a core member of a 17-person wealth management team overseeing $1.7 billion in AUM, ensuring operational excellence and white glove service for high-net-worth clients.
Effectively facilitate the opening of new accounts, ensuring all new account documentation is completed timely.
Assist clients with daily requests ranging from setting up external bank links, transferring funds via ACH/wire/check, processing ACAT, DRS and DTC requests and facilitating RMD's.
Run weekly and monthly reports to monitor any red flags or variances and ensure these are resolved promptly.
Continually meet or exceed the teams goals with digital engagement weekly, encouraging and assisting clients with online requests.
Client Analyst
AYCO Goldman Sachs
Cohoes, NY
09.2020 - 07.2024
Worked on a team that serviced Financial Advisors throughout the country with specific coverage for one of three distinct regions.
Responsible for facilitating wires, account transfers inside and outside the firm, updating client profiles and answering various questions.
Fielded calls each day, often over 50 calls a day, to execute trades.
Maintained daily trade log entering all trades executed by myself as well as double checking a teammate's trade logs to ensure accuracy.
Provided a second set of eyes when a colleague was entering trades for large quantities or value.
Asset Management Liasion
Julius Baer
New York, NY
04.1998 - 07.2004
Served as a liaison between the Asset Management Team and the Private Bankers.
Communicated major changes in the asset allocation of managed products with regards to sector allocation, geographic allocation and asset class.
Responsible for the design, creation and distribution of monthly marketing pieces for managed products such as allocation charts, performance reports, new business reports and PowerPoint presentations.
Assisted private bankers to customize PowerPoint presentations specific to their clients.
Created a mutual fund allocation model to mimic managed strategies.
Education
Bachelor of Science - English
St. Bonaventure University
Olean, NY
Skills
Time management
Team collaboration
Salesforce
Organizational skills
Certification
Series 7, Series 63 and Series 66.
NY Life, Accident and Health Insurance Agent/Broker Series 17-55