Instructional design and academic technology specialist focused on building effective learning experiences through LMS development, multimedia content, and faculty coaching. Brings hands-on experience in accessibility, quality assurance, and AI course support while collaborating with campus IT and instructors to resolve issues and improve teaching tools.
Led a major Moodle LMS upgrade, managing project milestones, quality assurance testing, and implementation readiness
Collaborated with ITS to maintain LMS course enrollments, manage user accounts, and enhance system performance for optimal user experience
Designed and facilitated group and individual faculty training on instructional technologies and teaching strategies
Produced and captioned training videos for faculty, staff, and students, enhancing accessibility and engagement with instructional technologies
Managed technical troubleshooting and support for academic technologies, coordinating with campus IT services to resolve issues efficiently
Participated in a university GenAI task force and developed faculty training on AI-supported active learning
Instructional Design & Technology Support Specialist (On-site Contract)
Golisano Institute for Business & Entrepreneurship
Rochester, NY
07.2023 - 11.2023
Partnered with faculty to translate outlines and design documents into Canvas, building content, activities, and assessments
Created resources on effective teaching, UDL, and inclusive practices, supporting diverse adult learners' educational experience
Facilitated session on active learning strategies for inaugural faculty orientation, enhancing new faculty's teaching approaches
Provided technical support for both faculty and students in Canvas and T1V classroom technologies
Developed an online resource repository with SharePoint and authored training materials in Camtasia and SnagIt
Collaborated with colleagues to evaluate AI-driven writing support tools, identifying options to enhance faculty and student writing support
Instructional Designer (Remote Intern)
Drexel University
Philadelphia, PA
01.2023 - 05.2023
Collaborated with faculty on online course design, media development, and enhancing accessibility of web and PDF content
Edited course videos with Adobe Premiere Pro and designed infographics in Canva for clearer content overviews
Introduced Vyond video animation software as a solution for adapting face-to-face instruction for online learning
Applied a scenario-based approach to develop an interactive module using Vyond, Articulate, and Blackboard
Produced scripts, developed storyboards, created animated scenes, and managed voiceover recording and editing
Instructional Designer (Remote Contract)
Agate Development
Evanston, IL
10.2019 - 01.2020
Served as the primary instructional designer on a curriculum team to develop an online graduate
Partnered with subject matter experts to define learning outcomes and align course content, activities, and assessments
Drafted module overviews and discussion prompts; created assessments aligned with learning outcomes to ensure student engagement
Instructional Designer & Technology Research Consultant (On-site Full-time)
Rochester Institute of Technology
Rochester, NY
02.1998 - 06.2017
Consulted faculty from over 50 academic degree programs on effective online, blended, and face-to-face course design
Developed training documentation and multimedia support resources for 15+ online and classroom technologies, enhancing faculty's instructional capabilities
Co-developed RIT's first edX massive open online course program (MOOC) in video game design
Led departmental initiative to create online accessibility resources and training for faculty
Led several technology pilots, exploring innovative solutions to improve teaching and learning experiences
Launched RIT's first faculty website showcasing effective uses of technology in teaching
Managed operations for innovative technology classroom and co-published paper on pen-based technology's effects on student performance and retention
Education
Master of Science - Instructional Design & Technology, Elearning Specialist