MaryCarmen Garcia
Manchaca,Texas
Summary
Highly motivated and customer-focused professional with 5 years of experience in customer service and cash handling.
Passionate about building strong client relationships, problem-solving, and providing exceptional service. A quick learner who adapts easily to new challenges and thrives in a team-oriented environment.
Known for a strong work ethic, attention to detail, and the ability to multitask in fast-paced settings. Eager to transition into banking and contribute to Truist Bank's commitment to client satisfaction and financial experience.
Overview
5
5
years of professional experience
Work History
Shift Manager
Starbucks
Austin, Texas
10.2023 - Current
- Process financial transactions, manage cash registers, and ensure accurate cash handling
- Provide exceptional customer service, engaging with customers to enhance their experience
- Work in a high-paced environment, efficiently multitasking and meeting customer demands
- Maintain knowledge of menu offerings and suggest personalized recommendations to increase sales
- Trained new employees on company policies, procedures, and job responsibilities.
- Resolved conflicts between staff members in a professional manner.
Server
Chili's
Buda, Texas
05.2022 - 12.2023
- Delivered high-quality dining experiences by building rapport with customers and anticipating their needs
- Handled multiple tables, processed payments, and ensured accuracy in cash handling
Car Hopper
Bush’s chicken
Austin , TX
12.2019 - 10.2022
- Managed daily cash transactions and maintained accurate cash drawer balances.
- Assisted customers with orders, ensuring friendly and efficient service.
- Collaborated with team members to maintain smooth store operations.
Education
High School Diploma -
Live Oak Academy
Buda, TX06-2022
Skills
- Customer service & relations
- Team collaboration & leadership
- Problem-solving & conflict resolution
- Fast learner & adaptability
- Strong communication skills
- Attention to detail & accuracy
- Energetic and enthusiastic
- Customer service focus
Timeline
Shift Manager
Starbucks
10.2023 - Current
Server
Chili's
05.2022 - 12.2023
Car Hopper
Bush’s chicken
12.2019 - 10.2022
High School Diploma -
Live Oak Academy