Summary
Overview
Work History
Education
Skills
Timeline
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MaryClaire Boutwell

Retail Associate
Saint Augustine,FL

Summary

Detail-oriented team player with strong organizational skills, An ability to handle multiple projects simultaneously with a high degree of accuracy, and ambitious to learn and grow their skill set. Collaborative leader with over two years of experience in customer service and retail.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Customer Service Associate

Publix
Saint Augustine, FL
07.2021 - Current
  • Informed customers about special promotions and provided detailed information for various products.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Utilized internal software and tools to meet customer needs and resolved issues promptly.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Sought ways to improve processes and services provided.

Yard Maintenance Worker

Self
Saint Augustine, FL
04.2021 - Current
  • Handled hedge, bush, and shrub trimming.
  • Collected and removed debris at job sites.
  • Maintained commercial and residential landscapes.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Edged and mowed lawns, flowerbeds and landscape features.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Mowed lawns using self-propelled and riding mowers.
  • Checked equipment for safety and functionality before operating.

Dog Walker

Self
Nashville, TN
08.2020 - 05.2021
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Followed optimal schedules for animals as set by owners or supervisors.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Assisted with development of animal behavior modification plans.

Education

GED -

Florida Virtual School Flex 9-12
Orlando, FL
08.2020 - 01.2023

Associate of Arts - Undecided

Saint Johns River State College
Saint Augustine
01.2023 - Current

Skills

Inbound and outbound calling

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Timeline

Associate of Arts - Undecided

Saint Johns River State College
01.2023 - Current

Customer Service Associate

Publix
07.2021 - Current

Yard Maintenance Worker

Self
04.2021 - Current

Dog Walker

Self
08.2020 - 05.2021

GED -

Florida Virtual School Flex 9-12
08.2020 - 01.2023
MaryClaire BoutwellRetail Associate